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Technology Systems Support Analyst @Cityblock Health, Inc.

[Hiring] Technology Systems Support Analyst @Cityblock Health, Inc.

Mar 05, 2025 - Cityblock Health, Inc. is hiring a remote Technology Systems Support Analyst. đź’¸ Salary: unspecified. đź“ŤLocation: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

  • Provide technical support and maintenance for our EHR, CRM, scheduling platform, and other systems to ensure optimal performance and uptime.
  • Troubleshoot and resolve system issues, working collaboratively with internal teams (Product, Clinical, Reporting, Data Platform), and external vendors.
  • Support implementation of new tools and platforms with existing systems to enhance workflows and data connectivity.
  • Optimize system configurations to support business objectives and improve operational efficiency.
  • Provide strategic recommendations to vendor relationship managers for system enhancements and future technology investments.
  • Develop and maintain detailed documentation for system processes, integrations, and configurations.

Qualifications

  • We take into account an individual’s qualifications, skillset, and experience in determining final salary.

Requirements

  • This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave.
  • The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.
  • Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine.
  • Individuals may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason).
  • Medical clearance requirements include evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen.

Benefits

  • Cityblock values diversity as a core tenet of the work we do and the populations we serve.
  • We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Company Description

Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.

  • Our mission is to improve the health of underserved communities.
  • Our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries.
  • We meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.
  • We are reorganizing the health system to focus on what matters to our members.
  • We deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.
  • We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

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đź“Ť Be aware of the location restriction for this remote position: USA
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Back to Remote jobs  >   All others
Technology Systems Support Analyst @Cityblock Health, Inc.
All others
Salary đź’¸ unspecified
Remote Location
USA
Job Type full-time
Posted Mar 05, 2025
Apply for this position Unlock 54,773 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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