[Hiring] Technology Sourcing Specialist @Ten4

Role Description

This role owns the quoting and sourcing process for connectivity, voice, wireless, and other technology services through Ten4's provider network. You'll work closely with Sales, Account Management, and Order Management to understand what customers need, evaluate options, negotiate pricing, and deliver accurate quotes on time.

• Confirm customer requirements for each sourcing request are complete and technically sound, working with Sales, Account Management, and customers to resolve gaps while addressing availability and customer needs.
• Own each sourcing request from intake through handoff and follow up with providers to keep quotes moving to meet expected timelines.
• Negotiate competitive rates and terms with TSDs, carriers, and other providers to identify solutions and request pricing.
• Build strong working relationships with carriers, TSDs, and other technology partners to improve pricing, responsiveness, and available options.
• Develop corrective action plans to mitigate impact to project schedules and overall business objectives.
• Compare pricing, commissions, contract terms, and available alternatives against customer needs and Ten4 pricing standards to recommend the best solution to Sales and Account Management, including opportunities to reduce costs, consolidate services, improve performance, and flag timeline or other issues.
• Review quotes, contracts, and supporting documents for accurate pricing, service details, terms, and billing information, keeping records accurate and current in the portal.
• Coordinate with Order Management and other teams to ensure approved solutions have the information and documentation needed for implementation.
• Stay current on technology, provider offerings, and industry changes.
• Identify and implement internal process improvements that make sourcing and quoting faster and more accurate.

Other Duties: This job description does not cover or contain a comprehensive list of activities, duties, or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

• Bachelor's degree or equivalent relevant work experience preferred
• 3+ years of experience in telecom order management, technology quoting, carrier sales, or related job.
• Understanding of telecom services, carrier pricing, contracts, and provider relationships preferred
• Strong problem-solving skills
• Ability to evaluate technical requirements of telecom products and services, compare solutions, and make recommendations
• Strong organizational skills with the ability to accurately manage multiple requests and deadlines
• Professional, pro-active and clear communication style with the ability to communicate effectively with customers, providers, and internal teams
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Ability and willingness to effectively utilize and leverage company level AI resources
• Must be authorized to work in the United States for any employer
• Must be able to read, write, and speak English proficiently

Benefits

• Comprehensive medical, dental, and vision coverage through CareFirst, including HRA
• FSA and Dependent Care FSA options
• 401(k) with Roth options and with a discretionary company match
• 3 weeks of vacation and 1 week of sick time per year
• 8 paid company holidays, plus your birthday off

Company Description

We’re a technology advisory company specializing in connectivity, voice, wireless, and network solutions. Our customers, especially businesses with multiple locations, count on us to find, deploy, and manage technology services.

• Sourcing services is just the start. We also manage contracts, consolidate billing, reduce costs, and replace outdated technology, so our customers’ networks are easier to run, and our team is the trusted partner businesses rely on.
• At Ten4, you’ll build real expertise, have opportunities to grow into new roles, and be part of a team that gives back to the communities we call home.