[Hiring] Technical Specialist I @SCS Global Services

Role Description

The Technical Specialist I supports certification and verification programs by performing assigned technical and audit-related activities under established standards and procedures. This role conducts field and desk assessments, reviews documentation, and contributes to the development and maintenance of program materials. The Technical Specialist I builds foundational technical expertise, supports continuous improvement initiatives, and may assist with research, training, and outreach activities as part of professional development.

Essential Duties and Responsibilities

• Auditing
  • Conduct onsite and desk audits in accordance with assigned standards and verification requirements.
  • Perform required data checks, inventory reviews, and data management system evaluations.
  • Support the development of risk assessments and verification plans.
  • Complete assigned audit activities within agreed timelines and documentation standards.
  • Assist in preparing clear and accurate audit reports with appropriate supervision.
  • Communicate audit findings internally and externally in a professional manner.
• Quality and Program Development
  • Deliver verification services in accordance with corporate quality systems and program requirements.
  • Perform technical review of audit reports and/or audit process.
  • Maintain accurate competency and training records.
  • Participate in internal and external accreditation activities as assigned.
  • Stay current on applicable standards and program updates.
  • Support continuous improvement efforts through feedback and process adherence.
• Client Management
  • Communicate professionally with clients to obtain necessary data and documentation.
  • Support client onboarding and audit preparation activities.
  • Ensure responsiveness and high levels of customer service.
  • Escalate complex issues to senior team members as appropriate.

Qualifications

• Bachelor's Degree in (field) and/or related discipline or Master's Degree or higher in a related field.
• Must be able to speak in English; Italian and/or French is highly desired.
• 3+ years of related equivalent work experience.
• Demonstrates strong verbal and written communication skills with the ability to convey technical or procedural information clearly.
• Organizes and executes assigned program tasks accurately and on time with attention to detail.
• Applies established procedures, standards, and quality requirements to daily work.
• Works independently on defined assignments while seeking guidance as needed.
• Collaborates effectively with cross-functional teams, auditors, and internal stakeholders.
• Maintains accurate data, records, and documentation in program systems.
• Learns and applies program standards, workflows, and systems efficiently.
• Adapts to changing priorities in a fast-paced, customer-oriented environment.
• Proficient with Microsoft Office including Word, Excel, PowerPoint, and Outlook.

Company Description

SCS Global Services is a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors for over 40 years. As a Benefit Corporation, we are committed to socially and environmentally responsible business practices, and through the application of sound science, we are driving positive change.