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Technical Solution Consultant @Intuitive

[Hiring] Technical Solution Consultant @Intuitive

Apr 03, 2025 - Intuitive is hiring a remote Technical Solution Consultant. đź’¸ Salary: target base pay $150k. đź“ŤLocation: USA.

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Role Description

The Technical Solution Consultant serves as a trusted advisor, collaborating with digital and capital sales to educate customers on the technical requirements of implementing Intuitive’s digital solutions. They engage in technical discussions to drive towards the successful implementation of Intuitive’s digital portfolio, including da Vinci and Ion.

  • Engage with internal and external stakeholders, including hospital executives and IT personnel.
  • Equip teams for successful implementation and sustainable digital programs.
  • Excel in communication, stakeholder engagement, project management, and horizontal leadership.
  • Drive project momentum and adaptation to customer needs.

Essential Job Duties

  • Partner with Digital and Capital Sales Teams, Product Network and Data team, and other cross-functional partners to define, plan, and manage full activation of digital products.
  • Collaborate with product development and go-to-market teams to identify industry trends and enhance digital solutions.
  • Forge solid relationships internally and with customer contacts.
  • Understand how digital solutions integrate with Intuitive’s robotic platforms and within the hospital enterprise.
  • Serve as the customer-facing digital solutions technology expert.
  • Support the sales process through the preparation and presentation of consultative integration strategies for Intuitive’s digital application.
  • Effectively navigate hospital technology intake processes to achieve acceptance, prioritization, and implementation of digital applications.
  • Manage multiple ongoing projects and resources while successfully establishing work expectations across internal and external customers.
  • Partner with colleagues to achieve implementation goals, ensuring thorough documentation and careful project transitions.
  • Schedule and manage customer site and resource availability, and accuracy of field service orders.
  • Responsible for consistent communication and reporting to stakeholders, including scope changes, schedule changes, milestone achievements, and routine status updates.
  • Maintain and assure accuracy of detail within the project tracking system in SFDC and other systems.
  • Responsible for escalation, decision tracking, and resolution of any identified technical implementation risks or challenges.
  • Proactively identify education and skill gaps and pursue continued education to acquire necessary expertise.

Qualifications

  • Minimum 6+ years of work experience in medical device consulting or project management with specialization in healthcare technology.
  • Advanced knowledge of networking and cloud-hosted solutions is required.
  • Familiarity with on-premise infrastructure requirements is a plus.
  • Demonstrated success working within a remotely distributed team and cross-functional groups across multiple geographies and time zones.
  • Proven ability to drive schedule creation, task completion, team accountability, and risk management.
  • Solid administrative and record-keeping skills.
  • Self-motivated and detail-oriented.
  • Excellent written and verbal communication skills with all levels of stakeholders – operational, clinical, and technical.

Required Education and Training

  • Bachelor’s Degree.
  • PMP/ITIL Certification(s) (preferred) or equivalent in-depth knowledge of core IT technology project and implementation processes management.

Working Conditions

  • Comfortable working a flexible dynamic schedule.
  • Remote work.
  • Able to travel up to 25%. Some short notice travel required.
  • Able to enter surgical and other patient care areas.
  • Able to lift 50 lbs.

Compensation and Benefits

  • Market-competitive compensation packages, inclusive of base pay, bonus, equity, and excellent benefits.
  • Target base pay for this position: $150K.

Additional Information

  • Intuitive and/or your customer(s) may require proof of vaccination against certain diseases including COVID-19.
  • Intuitive is an Equal Employment Opportunity Employer.
  • We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type.
  • We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

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đź“Ť Be aware of the location restriction for this remote position: USA
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Back to Remote jobs  >   All others
Technical Solution Consultant @Intuitive
All others
Salary đź’¸ target base pay $150k
Remote Location
USA
Job Type full-time
Posted Apr 03, 2025
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️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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