[Hiring] Technical Implementation Lead @Knowtion Health

Role Description

Knowtion Health is seeking a highly skilled and detail-oriented Implementation Lead to drive successful client implementations and serve as a technical subject matter expert (SME) for the team. This role will play a critical part in ensuring data accuracy, resolving complex issues, and supporting analysts throughout the implementation lifecycle.

The ideal candidate is both hands-on and strategic; capable of independently executing implementations while providing guidance, troubleshooting support, and innovative solutions to the broader team.

What’s Attractive to the Right Candidate?

• Growing firm in a growing industry.
• Resources to invest in the business and innovate.
• Intensely competitive and constantly evolving business environment.
• Quick decision-making and adaptation to market conditions.
• Inviting and competitive culture that embraces challenge and celebrates accomplishment.

The Opportunity:

• Lead requirements gathering sessions with internal and external stakeholders, translating business needs into technical configurations and implementation plans.
• Serve as a technical advisor during client onboarding, guiding clients on integration capabilities, limitations, and best practices.
• Leverage Snowflake and SQL expertise to solve complex technical challenges and collaborate with leadership to overcome implementation roadblocks.
• Analyze, identify, and resolve data anomalies, inconsistencies, and risks through comprehensive validation, root cause analysis, and mitigation strategies.
• Partner with cross-functional teams to troubleshoot issues, improve workflows, and drive continuous enhancements to implementation processes and team effectiveness.

Qualifications

• Bachelor's Degree or equivalent work experience.
• 3+ years direct experience in or integrating with Epic and/or Cerner EHRs.
• 3+ years experience in healthcare revenue cycle management, preferably in insurance recovery, denials, and complex claims.
• Healthcare expertise, including a strong understanding of 835/837 transactions and associated claims, denials, charges, and payment data.
• Strong technical proficiency, including advanced SQL skills and hands-on experience with ELT processes, SSIS packages, and file configuration/transformation.
• Preferred experience working with HL7, FHIR, and APIs.

Requirements

• This position is remote and requires a dedicated, distraction-free work space at home.

Benefits

• Competitive benefits package including medical, dental, vision, life insurance.
• Short term disability and long term disability.
• Paid holidays.
• 401k.
• Generous PTO policy.

Company Description

• Knowtion Health gives priority to applicants located in the following states: AL, AR, AZ, FL, GA, ID, IN, KS, ME, MI, MO, MS, NC, NM, OK, PA, SC, TN, TX, UT, VA, WI, WV.

As part of our hiring process, candidates are required to present a valid government-issued photo ID during screening and/or interviews. We may also capture a photograph during the screening or interview process for identity verification, security, and record-keeping purposes. All identification documents and images will be handled in accordance with applicable privacy laws and accessed only by authorized personnel. By proceeding with your application, you acknowledge and consent to this process.