[Hiring] Technical Enablement Manager @Doppel

Role Description

At Doppel, we focus on building a culture where people feel respected, supported, and trusted to do meaningful work. We value clarity, collaboration, and solving real problems for our customers and teammates.

We are looking for a Technical Enablement Manager to own technical readiness across our customer-facing teams. In this role, you will build and run the programs that give Solutions Engineers, Customer Success, and the broader go-to-market organization the deep product knowledge, technical skills, and confidence they need to deliver value to customers, and to stay ready as Doppel’s products evolve.

This is a hands-on role. You won’t just design programs, you’ll deliver them: running labs, leading workshops, hosting office hours, coaching in real time, and building the certifications and hands-on exercises that turn knowledge into demonstrated field readiness.

What You Will Do

• Own technical enablement for SE, CS, and technical audiences across the organization, defining what technical readiness looks like for each role and building the programs that get teams there.
• Design, build, and deliver technical learning paths, hands-on labs, certifications, assessments, and supporting enablement materials.
• Deliver technical onboarding that helps new hires build product proficiency and ramp quickly, with clear milestones, practice, and validation along the way.
• Run live workshops, office hours, deep-dive sessions, and hands-on training that deepen product and technical expertise across teams.
• Own technical release readiness for new products, features, and product changes, including readiness programs for major launches such as Email Security.
• Identify readiness gaps across SE and CS teams and build programs, coaching, and reinforcement that measurably improve proficiency over time.
• Partner closely with Product Managers, Engineering, subject matter experts, and cross-functional stakeholders to capture knowledge and keep technical training content accurate and current.
• Translate complex technical concepts into clear, practical learning experiences for different audiences and skill levels.
• Leverage AI tools, simulations, and role-play scenarios to scale practice, coaching, and readiness validation.
• Use feedback, assessments, certifications, and participation data to measure impact and continuously improve technical enablement programs.

Qualifications

• 7+ years of experience in technical enablement, solutions engineering, technical training, sales engineering enablement, or a related field.
• Strong technical aptitude with the ability to go deep on complex products, and hands-on experience with SaaS, cybersecurity, AI, trust and safety, or enterprise software strongly preferred.
• Demonstrated success creating technical learning content such as hands-on labs, certifications, assessments, workshops, and onboarding programs, and delivering it live with energy and credibility.
• Strong ability to simplify complex technical concepts and teach them in a clear, practical, and engaging way.
• Experience partnering with Product, Engineering, Solutions Engineering, Customer Success, or subject matter experts.
• Experience using data (assessments, certifications, engagement, field performance) to identify gaps and demonstrate impact.
• Comfort leveraging AI tools to build, scale, and deliver learning experiences.
• Excellent communication, facilitation, and cross-functional collaboration skills.
• Comfort working in a fast-moving, high-growth environment where priorities and products evolve quickly.
• A thoughtful, curious, and resourceful approach to problem solving.

Benefits

• Comp range - $140,000 - $160,000
• Meaningful equity so you share in Doppel’s success
• Remote first culture with flexibility built in
• Flexible PTO, comprehensive health benefits, parental leave, and more
• A high growth environment where your work has immediate impact and visibility

Salary Range

$140,000 — $160,000 USD