[Hiring] Technical Design Consultant @Mission Critical Partners

Role Description

As a technical design consultant, the individual is expected to provide subject matter expertise in the design of public safety grade, critical infrastructure facilities and the design and migration of mission critical technology and infrastructure.

Supporting projects that focus on the assessment, specifications, design, build, and systems installation of public safety grade facilities, including:

• Emergency communications centers (911 centers)
• Emergency operations centers
• Real-time crime centers
• Other public safety related facilities

The role requires a professional commitment to success by embracing and living our core values of Persistence, Integrity, Trust, Accountability, and Prudence.

Duties and Responsibilities

• Perform onsite surveys and assessments through data gathering, equipment inspection, tours, and stakeholder interviews with a focus on facility design, technical and operational workflows, technology, and infrastructure.
• Design public safety facility technology infrastructure that includes standards-based redundancy and geo-diversity, per industry best practices.
• Integrate detailed network designs with both technical and office-type furniture layouts.
• Provide budget estimates for facility, technology, and infrastructure design elements.
• Perform assessments of and develop recommendations for technology installations to assess compliance with industry codes, grounding/lightning protection, National Fire Protection Association (NFPA), International Building Code (IBC), and other industry standards and best practices.
• Develop technology roadmaps and migration strategies for CAD, NG911, GIS, radio systems, records management systems (RMS), video systems, analytics platforms, and emerging public safety technologies.
• Perform routine inspections during construction of the facility, installation, and commissioning of systems and infrastructure.
• Prepare project documentation job reports, risk and threat assessments, specifications, drawings (formal and informal), and budget reports.
• Work closely with IT resources, vendors, and other technical teams to integrate all systems and infrastructure (security, AV, SCS, other core and non-core systems).
• Coordinate with internal teams, clients, and vendors to ensure successful project execution.
• Collaborate with public safety personnel to understand their needs and customize the solutions accordingly.
• Support feasibility studies, master planning efforts, facility assessments, and programming activities for justice, public safety, 911, and government campus facilities.
• Evaluate facility resilience, continuity of operations, survivability, and disaster recovery requirements for mission-critical facilities.
• Provide technical expertise and recommendations during planning and design phases.
• Plan, coordinate, and report daily work activity to maximize efficiency and meet deadlines.
• Conduct analysis, develop reports and presentations, present findings and options to clients and potential clients.
• Share technical knowledge and expertise with peers - exchanging ideas, concepts, and processes that create a strong team approach to problem-solving and client solutions.
• Coordinate with our business development staff to advance ongoing programs and proposal statements of work for additional services.
• Assure the quality of project deliverables.
• Deliver projects within client budget guidelines.
• Evaluate and integrate technologies including AI-assisted tools, video analytics, drone operations support systems, automated license plate recognition (ALPR), gunshot detection, situational awareness platforms, and public safety data integration solutions.
• Support state and local board and subcommittee meetings including preparation and follow-up requirements.
• Provide details as needed for Requests for Proposals (RFP), PSAP funding requests, and periodic reporting requirements.
• Perform other related duties as assigned by management.

Travel

30-40%

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

• Minimum of five years of experience in engineering, IT, construction, or a related field, in a public safety or critical infrastructure environment.
• Proficiency in facility design for critical infrastructure and hardened facilities is highly desirable.
• Experience with reading construction drawings, specifications, codes and standards, and engineering graphics.
• Ability to manage multiple projects and deadlines simultaneously.
• Experience with Procore, BIM 360, Visio, Blue Beam, and AutoCAD/Revit necessary.
• Knowledge of data center and/or network systems design to include UPS, generator, Computer Room Air Conditioning (CRAC), data center infrastructure management (DCIM), grounding, raised flooring, etc.
• Strong understanding of network infrastructure, complex technological systems and critical facilities.
• Ability to safely work in a construction environment for information gathering, quality control, and work assessment.
• Must be able to complete Criminal Justice Information System (CJIS) certification upon hire.
• Experience managing complex public safety projects and/or training (preferred).
• Knowledge of public safety operations including emergency communications, law enforcement, emergency management, real-time information center operations, and public safety technology ecosystems; specific experience with first response agencies is required.
• Ability to prepare and present complicated technology systems concepts in an understandable way to executive leadership, elected officials, boards, committees, and public safety stakeholders while creating trusted relationships with all stakeholders.
• Valid driver’s license.

Preferred Qualifications

• Associates or Bachelor’s degree in a related field.
• Computer skills required/desired: Sharepoint, Office 365 applications (Word, Smartsheet, Power Point, and Excel); Project Management Software, Deltek Vantagepoint.
• RCDD Certification (Registered Communications Distribution Designer).
• PSP Certification (Physical Security Professional).
• Overall consulting experience.
• Excellent writing and public speaking skills.
• Excellent attention to detail.

Technical Skills

• Working knowledge of NG911 systems.
• CAD/RMS platforms.
• Radio communications systems.
• Structured cabling systems (SCS).
• Data center infrastructure.
• Network architecture.
• Physical security systems.
• Audio visual systems.
• GIS and location-based technologies.
• Cloud and hybrid infrastructure environments.

• Proficiency with AutoCAD and/or Revit.
• Microsoft Visio.
• Bluebeam Revu.
• Microsoft Office Suite.
• Project management software.

Benefits

• Robust employer contribution to employee medical benefits.
• Competitive dental and vision insurance.
• 401(k) plan with company match.
• Wellness allowance to support employee well-being.
• Life and AD&D insurance.
• Disability insurance (short-term and long-term).
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA).
• Flexible Paid Time Off to support work-life balance.
• Employee Assistance Program (EAP).
• Perks at Work program offering discounts on products and services.