[Hiring] Technical Consultant @Open Text UK Limited

Role Description

Join OpenText Professional Services as a Technical Consultant, delivering innovative solutions across the OpenText portfolio. You’ll work across the full solution lifecycle, from architecture, design and implementation through to testing, documentation and customer handover. This is a highly collaborative, customer-facing role where you’ll work closely with customers, sales and delivery teams to turn business requirements into effective technical solutions.

We’re looking for people with the ability, curiosity and ambition to succeed. You don’t need to have every skill today - we’ll provide the training, mentoring and development opportunities to help you grow into a confident Technical Consultant.

You're great at:

• Working with customers and project teams to understand requirements and translate them into effective technical solutions.
• Contributing to solution architecture and technical design, applying best practices across the OpenText portfolio.
• Installing, configuring and implementing OpenText software components, delivering projects to agreed timelines and quality standards.
• Creating clear, high-quality technical documentation to support solution delivery and ongoing operations.
• Communicating technical options, recommendations and decisions clearly to both technical and non-technical stakeholders.
• Supporting pre-sales and bid activities, including technical solution design, scoping and effort estimation.
• Identifying opportunities to expand and enhance customer solutions through change requests and ongoing engagement.
• Building strong relationships with customers and internal teams, managing expectations and ensuring successful delivery.
• Working across a variety of industries and projects, from fast-paced engagements to larger transformation programmes.
• Progressively taking ownership of technical engagements, developing the skills and confidence to lead delivery with increasing autonomy.
• Learning from experienced consultants and a dedicated mentor while developing your consulting, architecture and technical expertise.
• Traveling nationally and occasionally internationally, including customer-site engagement where required.

Qualifications

• Previous experience working on technical implementation and software configuration projects.
• Delivering enterprise-wide solutions. Electronic Information Management experience is of benefit, but not essential.
• Implementation and upgrades, systems integration, system and unit testing approach and methodologies.
• Good working knowledge of the following technologies: Windows Server, Solaris, or Linux; SQL – either Oracle or SQL Server specific knowledge preferable.
• XML-related technologies and frameworks such as SAX, DOM, STAX.
• HTTP/HTTPS and related protocols.
• Web Server Technologies, TCP/IP and basic networking protocol knowledge.
• LDAP and/or Active Directory Experience & Cloud Technologies and practices.
• Scripting Languages.
• An understanding of the software development lifecycle and industry standard frameworks.
• Strong interpersonal and people management skills.
• Contributing to and writing detailed, quality documentation.
• Participation in the pre-sales process and contributing to sales/bid documentation.
• Ability to build and manage strong customer relationships, both internal and external.
• Ability to use own initiative to resolve problems and to obtain relevant information needed to perform a given task.
• Willingness to travel (both UK and internationally).
• Any experience with OpenText products, in the Content Server, xECM, and Documentum space is highly desirable but not essential.
• Eligible to obtain high-level security clearance in the UK.

Benefits

• OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.
• OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws.
• Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone.
• If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected].