[Hiring] Technical Application Specialist @The businesses of Merck KGaA, Darmstadt, Germany

Role Description

As part of our Customer Application team, you'll leverage your technical expertise in Single Use & Hardware technologies to drive sales and business growth across Iberia & MEA. Working closely with our Commercial and Customer Applications teams, you'll develop and implement integrated solutions tailored to each customer's needs. You'll manage complex projects from pre-sales through implementation, ensuring a seamless customer experience while assessing manufacturing processes and aligning them with our product offerings within applicable regulatory frameworks.

• Your role combines customer engagement - both in person and virtually - with strategic project leadership.
• Identify growth opportunities by understanding market dynamics and customer needs.
• Assist Field Marketing and Commercial teams in executing regional action plans.
• Share customer feedback to shape our business strategies.
• Based in the region with 30–50% travel.
• Collaborate across teams to promote adoption of our Single Use & Hardware portfolio while supporting our broader product range.

Qualifications

• Bachelor's degree in Life Sciences, Biotechnology, Chemical Engineering, or a related field (Master's or PhD preferred).
• 5+ years of hands-on technical experience in life sciences, spanning the full sales cycle from prospecting through closure.
• Strong technical expertise in Single Use & Hardware technologies and understanding of bioproduction workflows across multiple modalities - mAbs, ADCs, vaccines, mRNA, Cell and Gene Therapy.
• Ability to analyze customer processes and recommend the right solutions.
• Skilled at managing complex projects with multiple stakeholders, from pre-sales through implementation.
• Customer-centric mindset with a proactive, action-driven approach.
• Effective communication in English, both verbally and in writing; Spanish, Portuguese & French are valuable additions.
• Collaborative by nature, comfortable supporting broader product portfolio and sharing insights across teams.

Requirements

• Ability to keep timelines on track while maintaining quality and customer satisfaction.
• Anticipate needs, solve problems quickly, and take ownership of outcomes.

Benefits

• Fully remote position.
• Permanent employment.
• Commitment to creating access and opportunities for all to develop and grow at your own pace.
• Cultural inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress.