[Hiring] Technical Advisor I, Knowledge Management & External Engagement @FHI 360

Role Description

Provides technical leadership for knowledge management and external visibility across large, multi-country global health projects in global health security, emergency and outbreak response, HIV, tuberculosis, malaria, polio, maternal, newborn, and child health, and health systems strengthening. Develops and implements activities to facilitate knowledge sharing and learning. Produces strategic messaging and high-quality technical products for donor, government, and partner organization audiences to communicate project achievements, innovations, and impact. Leads planning and execution of webinars, conference sessions, and technical events. Ensures technical accuracy, consistency, and adherence to donor branding and marking requirements and organizational standards across products. Works collaboratively with technical teams, country offices, and partners to capture, synthesize, and disseminate evidence, lessons learned, and best practices that strengthen program performance and promote the use of knowledge across projects. Strong project management skills, attention to detail, and the ability to manage multiple priorities are essential; experience with social media, photography, graphic design, and visual communications is desirable.

Qualifications

• Master’s Degree or International Equivalent in Knowledge/Information Services, Communications, Education, Environment, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field.
• Project Management (PM) Certification preferred.

Requirements

• Typically requires 8+ years of relevant experience in global health, international development, or a related field.
• Documented experience supporting large, complex, multi-country projects or programs.
• Prior work experience in a non-governmental organization (NGO) or government agency.

Benefits

• FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account.
• 18 days of paid vacation per year.
• 12 sick days per year.
• 11 holidays per year.

Client/Funder Support

• Represents the organization and/or Institute to external entities at professional meetings and conferences.
• Maintains collaborative relationships with donor/client organizations, relevant government agencies, bilateral and other NGOs.
• Participates in client/funder meetings and drafts reports/presentations.

Capacity Strengthening

• Develops and implements activities to strengthen the knowledge management capacity of country office staff.
• May supervise or provide technical guidance to staff members locally and in the region.

Project/Program Reporting

• Develops products, including success stories, technical briefs, case studies, lessons learned documents, fact sheets, presentations, and other materials that support program learning and dissemination.
• Contributes to the development of digital and visual knowledge products, including social media content, photography, data visualization, graphic design, and multimedia materials, as needed.
• Synthesizes technical information and evidence from multiple sources into concise, audience-appropriate products for donors, partners, government stakeholders, and project teams.
• Helps develop and review work plans.
• Serves as the primary author for technical deliverables (e.g., reports, presentations, and manuscripts).

Quality Assurance

• Ensures technical deliverables are consistent with best practices in the industry/subject and meet client/funder contractual obligations, including branding and marking requirements.
• Identifies areas for improved efficiency or effectiveness within prescribed parameters, and institutes enhancements to procedures.

Applied Knowledge & Skills

• Demonstrated ability to synthesize complex technical information, evidence, and lessons learned into clear, strategic, actionable messages and products.
• Experience leading or supporting technical dissemination activities, visibility, and strategic engagement activities including webinars, conferences, stakeholder engagements, and learning events.
• Knowledge of donor branding and marking requirements, organizational style standards, and quality assurance processes for technical and public-facing products.
• Strong knowledge and skills in a specific technical area/function and general understanding of concepts and principles of related technical areas/functions.
• Excellent writing, editing, storytelling, content and message development, and verbal communication skills.
• Must be able to read, write, and speak fluent English. Proficiency in French desired. Proficiency in other languages a plus.

Technology to be Used

• Personal Computer, Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Skype/TEAMS, email).
• Proficiency in Skills in Adobe Creative Suite, Canva, Sprout Social, Muck Rack, or other creative software/applications a plus.

Travel Requirements

• 10% - 25%

Salary Information

• US Based Hiring Salary Range: 89,000 - 120,000 USD annually.

Equal Opportunity Employer

FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Safeguarding Commitment

FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment.