[Hiring] Team Task Follow-up Assistant @HRS Talent Solutions

Role Description

This position supports an existing online tracker by:

• Asking for routine updates
• Recording responses
• Flagging items that need the owner’s attention

You will not manage the team, set priorities independently, or judge the quality of another person’s completed work.

What you would track:

• Assigned tasks whose owners have been identified
• Items waiting for a supplied document or reply
• Status changes sent by the responsible colleague
• Tasks that appear to have duplicate entries
• Questions requiring the team lead’s direction

Your job is to keep information current, not to chase people without a reason. A useful message identifies the particular task and asks what status should be recorded.

• Check the latest note before sending a status request
• Update the task when its owner confirms a change
• Record a dependency that prevents completion
• Flag conflicting instructions instead of selecting one yourself
• Leave an understandable note for the next colleague

Customer service experience can help you ask a question courteously and listen to the answer. Office administration experience can help with clear records, dates, and handoffs. Neither is required. Applicants with little prior experience are welcome; the task system and follow-up rules are teachable.

A tracker can become confusing when an owner reports progress in a different channel from the original task. Check that update against the correct item before changing its status.

• When the owner confirms completion, note the stated result and follow the team’s closing procedure
• Do not use a lack of reply as evidence that the item is finished

The visible result is a task list colleagues can trust. People should be able to distinguish:

• An open question
• A confirmed completion
• An item awaiting another team

A private home office or similar workspace is suitable for internal task information. The actual schedule and any timing expectations will be confirmed for the role.

A task that has changed owner should not keep producing reminders to the previous person. Confirm the approved reassignment, update the record, and make the next action visible to the new owner.

A task may be marked 'in progress' long after its owner has supplied a finished file. Look for the actual response and update the existing item under the team's rules; do not assume completion because a due date passed.

• When an owner reports a delay, record the reason they provided and pass any decision about reprioritising to the manager
• A useful follow-up identifies the specific task and asks for the one piece of information needed next
• It does not send repeated reminders without checking the latest record

The online tracker should show a credible current status to everyone relying on it.

Next step: A resume showing accurate task tracking or courteous follow-up can speak to this office support job and its daily responsibilities. You may have developed those habits outside paid office work. Previous project management experience is not necessary. After initial review, selected candidates may be directed to an application on the hiring company’s website.

The hiring company can teach its tracker; bring the willingness to check a status carefully before recording it as a confirmed fact.

Qualifications

• Customer service experience (helpful but not required)
• Office administration experience (helpful but not required)
• Basic computer confidence
• Ability to keep separate issues distinct

Requirements

• Willingness to learn the task system and follow-up rules
• Ability to ask focused questions
• Capability to record dependencies and updates accurately

Benefits

• Remote work opportunity
• Full-time position
• Salary range: 60,840–63,960 per year