[Hiring] Team Leader @Change Grow Live

Role Description

As Team Leader, you will work as part of the service, developing and strengthening the pathways for service users exiting structured treatment and entering a recovery-focused, bespoke groupwork program. The Team Leader will line manage several Recovery Coordinators working across the County and various locations. The role will involve the creation and development of new provision, tailored to meet the needs of service users who have successfully completed their treatment journey.

• Operational line management of a team of staff which includes supervision (with reflective practice), appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles.
• Lead the delivery of a high-quality, person-centred recovery support service that empowers individuals to achieve positive outcomes and sustain long-term recovery.
• Manage caseload oversight and service performance, ensuring interventions are delivered safely, effectively, and in line with organisational policies and evidence-based practice.
• Promote a culture of continuous improvement, learning, and innovation, ensuring the service remains responsive to the needs of service users and local communities.
• Develop and maintain strong partnerships with internal teams, statutory agencies, health services, local authorities, criminal justice partners, housing providers, and community organisations to improve outcomes and pathways for service users.

Qualifications

• Experience of working with Adults experiencing difficulties around substance use and multiple complexities.
• Educated to degree level or equivalent experience.
• Excellent knowledge of drugs and alcohol and their effects.
• Line management experience.
• The ability to lead, empower and motivate a team.
• Excellent knowledge of safeguarding policies and practices and experience of embedding these operationally.
• The ability to foster new partnerships and to maintain positive relationships with partner agencies.
• Knowledge of a range of psychosocial and evidence-based interventions around substance misuse.
• Knowledge and experience of community-based support/outreach practices.
• Ability to ensure all record keeping, outcome monitoring and data collection is maintained effectively.
• Communicate confidently and effectively, verbally and in writing.
• Respond flexibly to the demands of the post.
• The ability to keep calm under pressure.
• Show commitment to facilitating positive outcomes for Adults.

Benefits

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bank holidays (pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
• Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.