[Hiring] Supplier Operations Associate @Sourcefit

Role Description

We're seeking a highly detail-oriented Supplier Operations Associate to manage the onboarding of new suppliers. You will:

• Review and process accurate, high-quality product catalog data on our platform.
• Communicate directly with suppliers, guiding them through our onboarding process.
• Follow specific technical processes to onboard catalogs, working closely with the software engineering team.
• Use internal tools to review and validate complex catalog data.
• Ensure all information is complete, accurate, and optimized for our platform.
• Collaborate closely with the broader Supplier team and other internal teams.
• Ensure timely and accurate catalog uploads, resolve discrepancies, and maintain clear documentation.
• Provide support for projects related to technical integrations for suppliers on the platform.

Qualifications

• Bachelor's degree required.
• 2–3 years in a client-facing business role with experience managing product or catalog data.
• Intermediate or Advanced Excel skills with a proven track record of working with complex spreadsheets and datasets.
• Exceptional attention to detail and organizational skills, with the ability to work independently.
• Strong written and verbal communication skills.
• Experience with Google Suite, JIRA, and CRM systems such as Hubspot.
• Basic technical acumen to understand specifications and requirements supporting customer integrations.
• Very Basic SQL is a bonus, not required.

Requirements

• Ensure the accuracy, completeness, and consistency of supplier product catalogs and supplier company data.
• Follow and implement structured processes for efficient catalog onboarding and data management.
• Communicate clearly and professionally with suppliers to explain onboarding requirements and provide feedback.
• Diligently and frequently follow up with suppliers for deliverables that impact customer launches on Labviva and procurement goals for existing customers.
• Track progress, maintain organized documentation, and follow up promptly on supplier inquiries.
• Collaborate with Product Data and Engineering teams to prepare, validate, and submit catalog data for upload.
• Investigate and escalate issues proactively and provide solutions to resolve data inconsistencies or gaps.

Benefits

• Work-from-Home.
• Monday to Friday, 8:30 AM to 5:30 PM EST.
• Will observe US Holidays.