[Hiring] Student Recruitment Counselor @Embry-Riddle Aeronautical University

Role Description

The Student Recruitment Counselor (SRC) is a full-cycle recruiter working with prospective students to provide them with accurate information allowing them to make an informed decision. They may represent the university on occasion at educational fairs and tradeshows, as well as other post-secondary enrollment events. Working within the Student Recruitment Division, the SRC assists with the development of recruitment plans to meet targeted projections by implementing innovative as well as effective recruitment tactics and initiatives.

• Responsible for creating and maintaining relationships with prospective students through matriculation.
• Assisting prospective students inquiring about various educational opportunities available through the Worldwide/Online Campus.
• Manage projects as assigned.
• Assisting other departments such as admissions and advising as required.
• Support excellence in student services at every opportunity.
• Seek to continuously maintain a healthy relationship with university, military, and corporate affiliations.
• Utilize multiple resources and tools throughout day-to-day activities for effective recruitment.

Please note that due to staffing needs, this position is open to all candidates currently residing in, or planning to relocate to all states within the United States, with the exception of the following states: California, Washington, Maine, New York, Oregon, Colorado.

Qualifications

• Must have a minimum of a high school diploma.
• Must have a minimum of 1-3 years of excellence in Customer Service and/or 2 years of recruitment experience.
• 1-5 years of Financial Aid experience preferred.
• Proven track record for consistently meeting deadlines with the ability to tactfully handle difficult situations and maintain composure under pressure.
• Must be a dynamic, motivated, and enthusiastic individual with professional recruitment experience in higher education.
• Must have analytical skills and technical expertise with Microsoft operating systems, Outlook/email, and Internet end-user applications including Salesforce.
• Must demonstrate exceptionally strong verbal and written communication skills.
• Must demonstrate a high standard of personal conduct, professionalism, and integrity.
• Must be able to provide excellent customer service to coworkers, staff, students, faculty, and customers.
• Must be able to work independently with minimal supervision and demonstrate a willingness to seek guidance and direction as necessary.
• Must demonstrate excellent organizational skills with keen attention to detail.
• Must be able to recognize and deal with priorities and perform duties not directly assigned.
• Must be able to investigate, problem-solve, and take corrective action.
• Moderate travel required.

Requirements

• Must possess and maintain a valid, US driver’s license. In some instances, a valid Class C (CDL) license may be required.
• Must meet the University’s standards for approved drivers.
• Unacceptable driving records include:
• Three (3) or more at-fault accidents and/or moving violations in the previous 36 months.
• Two (2) or more at-fault accidents or two (2) or more moving violations in the past year.
• Conviction for driving while impaired (DWI, DUI within the last five (5) years).
• Conviction for serious violations such as death by vehicle, hit and run, racing, careless and reckless driving, etc.

Benefits

• Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year.
• Receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.
• Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.