[Hiring] Sr. Workfront Implementation Consultant @Blue Acorn iCi

Role Description

The Sr. Workfront Implementation Consultant guides enterprise clients through the assessment, design, configuration, and implementation of Adobe Workfront solutions. The role translates business goals and work management needs into scalable workflows, practical processes, and solution designs that improve adoption and deliver measurable value.

This consultant leads strategic Workfront implementations, partners with stakeholders across the content supply chain, and supports organizational change and process optimization. The role connects Workfront with relevant Adobe technologies and complementary applications while helping clients achieve successful launches and sustained business outcomes.

Location: Remote - United States

Please note this is a contract role.

Key Responsibilities

• Workfront Solution Design & Implementation
  • Design and configure enterprise-level Workfront business process solutions that address client goals and improve work management effectiveness.
  • Lead clients through strategic implementations, balancing long-term business value with immediate operational needs.
  • Create project plans, solution designs, templates, layouts, queues, custom forms, reports, and supporting implementation materials.
  • Provide high-quality consulting services through implementation, launch, and go-live readiness.
• Workflow Optimization & Adobe Ecosystem Alignment
  • Assess existing business processes and recommend scalable workflows, process improvements, and practical adoption strategies.
  • Align Workfront solutions with relevant Adobe products and stages of the content supply chain, including planning, creation, review, approval, and content management.
  • Identify additional client needs and opportunities to increase Workfront adoption and business value.
• Client Leadership & Practice Improvement
  • Serve as a Workfront business process and configuration subject matter expert for clients and internal stakeholders.
  • Mentor and coach client teams, provide knowledge resources, and support escalations and solution adoption.
  • Contribute lessons learned and reusable practices to continually improve delivery and implementation methodologies.

Qualifications

• Bachelor's degree and demonstrated business process consulting experience.
• 5+ years of experience in business process or management consulting, specifically with Adobe Workfront.
• Proven experience delivering end-to-end Workfront solutions for large enterprise organizations, including organizations with 5,000+ employees.
• Ability to assess, design, document, and optimize business processes and work management workflows.
• Experience guiding client stakeholders through implementation, solution adoption, and complex change.

Requirements

• Understanding of the broader Adobe ecosystem, including products such as Adobe Experience Manager, Adobe Journey Optimizer, Adobe Campaign, and Adobe Target.
• Strong technical aptitude; exposure to API-driven integrations, migrations, enhancements, and third-party software integrations.
• Familiarity with RESTful and GraphQL APIs.
• Strong interpersonal, communication, relationship-building, problem-solving, and analytical skills.
• Ability to prioritize multiple workstreams, evaluate interconnected challenges, and recommend practical solutions.
• Ability to lead solution adoption, collaborate with diverse stakeholders, and share knowledge through coaching and mentoring.

Preferred Skills & Experience

• Experience with organizational change management methodologies.
• Knowledge of the broader content supply chain, including Workfront Planning, Creative Cloud, Frame.io, Adobe Experience Manager, Marketo, Adobe Experience Platform, and related solutions.

Role Expectations

• Work effectively across enterprise client engagements and support delivery of outcomes aligned to business priorities.
• Ability and willingness to travel up to 20%, with travel up to 50% possible for some engagements.

Benefits

• Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Company Description

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.