[Hiring] Specialist, Strategic Sourcing - Data Center Operations @NTT DATA Services

Role Description

The Specialist, Sourcing for Data Center Operations is responsible for managing procurement activities that support day-to-day data center operations, facilities services, and critical infrastructure. This role includes:

• Supplier evaluation, cost and total cost of ownership analysis, contract negotiation, and compliance with organizational standards.
• Supporting global sourcing programs and contributing to long-term strategy development to improve operational consistency, resilience, and cost effectiveness across regions.

Supplier Management

• Identify, qualify, and onboard suppliers that support data center operations, including facilities services, infrastructure components, and operational support.
• Monitor supplier performance, service quality, and compliance while maintaining strong, collaborative relationships.
• Resolve supplier performance issues and enforce adherence to SLAs to protect uptime and operational continuity.

Cost & Data Analysis

• Analyze spend and supplier performance data to identify cost savings opportunities and improve total cost of ownership.
• Prepare sourcing updates, performance summaries, and reporting for management and operational stakeholders.
• Use standard procurement and business tools to track spend, supplier compliance, and operational commitments.

Contract Negotiation

• Negotiate pricing, commercial terms, and service conditions that balance cost savings with operational risk and service reliability.
• Ensure agreements align with company policies, governance standards, and regulatory requirements applicable to data center operations.

Cross-Functional Collaboration

• Partner closely with data center operations, facilities, and finance teams to align sourcing strategies with operational priorities and service needs.
• Support global programs, site expansions, and operational lifecycle initiatives by ensuring suppliers and contracts are aligned to long-term operational and cost objectives.

Qualifications

• Strong understanding of data center operational environments, including critical infrastructure, operating standards, and processes that ensure reliability, safety, and service continuity.
• Knowledge of sourcing and procurement processes supporting data center operations, including vendor performance, service continuity, and operational risk management.
• Demonstrated ability to manage and communicate effectively with cross-functional stakeholders, ensuring alignment on priorities, timelines, and operational outcomes in mission-critical environments.
• Strong negotiation skills focused on achieving fair commercial outcomes that drive cost savings and improved total cost of ownership.

Requirements

• Bachelor’s degree in Supply Chain Management, Business Administration, or related field.
• Preferred Certifications: CPSM, ITIL, or data center-related certifications.
• 5 - 7 years of experience in sourcing or procurement roles aligned to data center operations, including facilities, maintenance, and operational service delivery.
• Experience with vendor management and contract negotiations.
• Familiarity with industry standards for data center operations.

Physical Requirements

• Regularly moves equipment and other hardware up to 25 lbs.
• Frequently move about inside and outside of data center/facility.
• Remain stationary for long periods of time.
• Ascend/Descend a ladder and perform duties atop a raised platform.
• Position self in small spaces.
• Operate computer, peripherals, and other office equipment.

Work Conditions & Other Requirements

• Follow Malaysia working hours; however, occasional flexibility may be required to connect with the European Team Lead later in the day.
• Exposure to varying temperatures and loud noises.
• Exposure to outdoor weather conditions.
• Travel required 10% of time (Some travel across APAC will be required, including visits to Data Center sites and engagement with Operations teams in Thailand, Singapore, Indonesia, and Malaysia).
• Perform work from a remote location with stable internet connection.