[Hiring] Solutions Engineer @D2L

Role Description

As a D2L Solutions Engineer, you'll spend every day helping those around you get the most out of D2L products and services. You'll help prospective clients and educators by learning about their unique needs and proposing solutions including D2L products and services to meet those needs. Your passion for teaching and learning makes people want to open up to you, and your expertise in learning technology and how to accomplish nearly anything using the D2L platform makes you a trusted advisor.

You're excited to speak to everyone from students and instructors to a CIO, Professors, Vice Chancellors or Chancellors, and your demos and presentations provoke gasps of amazement, if not outright applause.

How You'll Make an Impact:

• Become a hands-on expert in the Brightspace platform.
• Support the sales process by becoming an expert in D2L products and services, including functionality, usage, architecture, and deployment.
• Prepare and present persuasive and expertly tailored product demonstrations before a wide variety of audiences.
• Build compelling, value-oriented presentations while partnering with your sales team.
• Conduct needs analysis sessions with prospects to understand their infrastructure, needs, and potential customizations.
• Provide feedback to product management teams regarding use cases and trends in the field.
• Create technical documentation and materials as required for your prospects.
• Be the conduit through which internal SMEs are contacted and engaged in sales opportunities.
• Attend sales presentations, meetings, and conferences as required (travel 25-50%).
• Engage in proposal writing - review requirements, identify optimal product mix, address gaps, and assess competitive alignment.

What You'll Bring to the Role:

• 3+ years' experience as a Brightspace user either as an administrator or an instructor.
• Experience in a higher education institution in an edtech role will be advantageous.
• Comfort with other learning management systems and other learning platforms that might integrate with the LMS.
• Deep interest in education and educational technology including familiarity with technology ecosystem and the LMS.
• Very comfortable presenting complex education and technology concepts to a variety of stakeholders.
• Highly engaging in person and virtually.
• Excellent writing and comprehension skills.
• Able to work remotely in a professional manner.
• Experience meeting multiple objectives in an entrepreneurial environment with minimal supervision.

Salary and Benefits

• Base Salary Range: $72,000 — $84,000 CAD.
• Wellness Subsidy.
• Equity Grants.
• Variable Incentive.
• Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program.
• 2 Paid Days off for SkillsWave-related activities like exams or final assignments.
• Access to mental health services, EFAP program, financial planning and more.
• Retirement planning.
• 2 Paid Volunteer Days.
• Competitive Benefits Package.
• Home Internet Reimbursements.
• Employee Referral Program.
• Wellness Reimbursement.
• Employee Recognition.
• Social Events.
• Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.

Company Description

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.