[Hiring] Solution Architect @Copyright 2026

Role Description

Coastal seeks an experienced Solution Architect supporting pre-sales as a critical engine for our Healthcare & Life Sciences (HLS) practice, specifically across the Payer and Provider sub-verticals. Operating as a senior technical and commercial leader prior to contract signature, this individual owns the technical deal strategy:

• Leading structured discovery
• Architecting enterprise healthcare solutions
• Formulating delivery estimates
• Directing proposal development
• Governing technical risks and assumptions

The ideal candidate brings deep domain expertise across health plans, integrated delivery networks (IDNs), hospitals, and ambulatory systems, paired with a commanding mastery of how the Salesforce platform and related enterprise architectures drive measurable clinical, operational, and commercial outcomes. Furthermore, this role plays a pivotal role in evolving how AI agents support both the healthcare sales cycle and client operations by:

• Identifying high-impact use cases
• Defining clinical and regulatory guardrails
• Piloting agentic workflows

Success requires exceptional critical thinking, executive-level gravitas, and deep partnership with Delivery leadership to safeguard delivery feasibility and protect engagement margins.

Qualifications

• 8+ years in pre-sales solution engineering, solution architecture, or technical leadership within a Salesforce consulting partner or healthcare enterprise software vendor.
• Deep architectural familiarity with healthcare operations, including utilization management, care coordination, claims adjudication touchpoints, member/patient engagement, prior authorization, provider network operations, and HIPAA/HITECH compliance frameworks.
• Proven track record architecting complex multi-cloud deployments featuring Salesforce Health Cloud, Data Cloud, MuleSoft, Service Cloud, and enterprise integration patterns.
• Demonstrated success leading the technical close on multi-million-dollar deals, building defensible LOEs, leading complex RFP/RFI responses, and drafting airtight SOWs.
• Practical experience designing or evaluating generative AI and autonomous agent frameworks (e.g., Agentforce), with dedicated rigor around healthcare data retrieval, prompt grounding, clinical safety, tone, and auditability.
• Proven ability to orchestrate cross-functional teams (account executives, solution engineers, delivery leads, domain SMEs) across multiple high-stakes pursuits concurrently.
• Exceptional communication, storytelling, and consensus-building skills capable of navigating both deep technical architectural reviews with IT/Security architects and strategic value pitches with C-level healthcare executives.
• Must have full-time permanent US work authorization.

Requirements

• Bachelor’s Degree preferred, or equivalent experience.
• Active Salesforce Certifications (e.g., Health Cloud Accredited Professional, Certified System/Application Architect, Administrator, Consultant).
• Experience with healthcare data modernization and interoperability, including HIPAA data governance, HL7/FHIR standards, core claims systems, and EHR/EMR platforms (e.g., Epic, Cerner).
• Experience integrating Salesforce with clinical databases, care management portals, or payer administration systems.
• Track record of improving pre-sales cycle time, accuracy, and margin through process redesign and automation.

Benefits

• Flexible working hours with an emphasis on a life-work balance.
• Remote flexible work; “Live by the beach, work in the Cloud,” plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA & Lexington, KY; travel as required to client locations.
• Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage.
• Competitive quarterly bonus opportunities.
• Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in-house competitions with spot bonuses.
• A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more.
• Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events.
• Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance.
• Opportunities for accelerated growth, networking, and career guidance and support.
• Trust, transparency and respect across all levels of the company.