[Hiring] Solution Architect @Personify Health

Role Description

Ready To Translate Complex Client Needs Into Solutions That Drive Real Outcomes?

Clients don't just need products—they need thoughtful recommendations that balance their strategic objectives with operational feasibility and cost realities. As our Solution Architect focused on the Wellbeing anchor product, you'll serve as primary subject matter expert for clients and prospects, translating complex needs into solutions that maximize operational effectiveness and create frictionless client and member experiences.

• Build deep product expertise:
  • Become subject matter expert on the Wellbeing anchor product including product offerings, processes, and intersections with other products and services.
• Deliver client recommendations:
  • Work directly with clients and prospects to provide thoughtful, feasible recommendations based on needs identified in partnership with account, strategy, and sales teams.
• Provide on-demand SME support:
  • Deliver subject matter expertise across pre-sales, implementation, and account management contexts as warranted by client and prospect needs.
• Own efficiency projects:
  • Manage at least one proactive operational efficiency project annually designed to increase client satisfaction or decrease operational lift without compromising quality of client or member experience.
• Build cross-functional relationships:
  • Establish and maintain key internal collaborator relationships with Product, Engineering, Client Success, Operations, Sales, and Strategic Development.
• Execute strategic initiatives:
  • Drive tactics that achieve strategic goals and annual operating plan of the Solution Architect team.
• Stay current:
  • Commit to continued learning and staying ahead of product changes, market developments, and competitive landscape shifts.

Qualifications

• Bachelor's degree or equivalent in related discipline
• 5+ years directly related account management, project management, product development, or operational account support (7+ years preferred)
• Previous experience owning client and/or prospect relationships
• Strong understanding of Health + Wellbeing market and competitive landscape
• Ability to travel as needed for client or prospect visits
• Experience in requirements gathering, use case documentation, and business analysis
• Demonstrated ability to lead business discussions with clients and architect solution value and implementation best practices
• Strong understanding of the technological environment in which Personify Health operates
• Ability to work across business and technical audiences to deliver exceptional client results
• Impeccable organizational skills with ability to manage multiple projects simultaneously, set priorities, and meet deadlines
• Innovative, ideas-driven approach with ability to lead through change and pivot strategically in agile environments
• Strategic and integrative thinking with ability to research, derive insights, and provide action steps

Benefits

• Competitive base salary and benefits effective day one
• Comprehensive medical and dental through our own health solutions (yes, we use what we build)
• Unlimited PTO—rest and recharge time is non-negotiable
• Mental health support, retirement planning, and financial protection
• Professional development with clear career progression and learning budgets
• Mission-driven culture where diverse perspectives drive real impact on people's health

Want the full picture? Visit personifyhealthbenefits.com to explore our complete benefits package, wellness programs, and other employee perks.

Compensation

This position offers a base salary range of $92,000 - $112,000 depending on location, skills, and experience. You're eligible for our full benefits package starting day one.

Our Commitment

Personify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive—because diversity is core to who we are and critical to our work in health and wellbeing.

Stay Safe

Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them to [email protected] . View all legitimate openings at personifyhealth.com/careers .