[Hiring] Software Procurement Coordinator @DMS Vision

Role Description

The Software Procurement Coordinator has strong administrative skills to help manage the business requirements for our client's software approval process. This position will focus on facilitating and processing the software requests received by the delivery center from supported agencies, ensuring that there is good communication with our customers throughout the process. The approval process is long and complex, and there is currently a backlog of requests. To succeed in this position, candidates will need to be self-starters who are organized and detail-oriented, as well as possess excellent customer service skills.

• Working directly with customers in our agencies to gather and document business requirements needed to comply with established policies and procedures within the organization.
• Gathering, preparing and submitting information and documentation to the various security, legal, and administrative approvers required in the process.
• Meeting with a diverse group of stakeholders, including legal, business, and security teams, to help ensure timely processing and approval of the business request.
• Reviewing, interpreting, and providing input on contract agreements and other business-related contractual documents.
• Collaborating with vendors ensuring clear communication of requirements and cloud use documentation where required.
• Providing general guidance to our customers on the business approval process and its underlying policies and processes.
• Overall tracking and managing of the backlog of requests.
• Facilitating any requests for additional information during the approval process.
• Serving as an overall point of contact and subject matter expert for both agency and delivery center staff.

Qualifications

• 2 years of experience managing projects, program management, or process administration (does not need to be in an official capacity as the project manager).
• 3 years of experience dealing directly with customers.
• 1 year of experience in vendor management.
• Strong leadership and organizational skills.

Company Description