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SOC Incident Response Coordinator - Shift Lead @Applaudo Studios

[Hiring] SOC Incident Response Coordinator - Shift Lead @Applaudo Studios

Mar 25, 2025 - Applaudo Studios is hiring a remote SOC Incident Response Coordinator - Shift Lead. đź’¸ Salary: unspecified. đź“ŤLocation: Latin America (LATAM).

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Role Description

You are someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests and be able to grow professionally.

  • Coordinate all CDC activities during assigned shifts, ensuring alignment with operational priorities and SLAs, while overseeing task assignments and prioritizing incidents based on severity.
  • Manage triage, investigation, and resolution of security incidents, acting as the primary escalation point for complex or high-priority incidents, and driving timely resolution.
  • Ensure the accuracy and quality of triage by CDC Analysts, lead proactive threat-hunting efforts, and ensure effective use of detection tools for real-time threat analysis.
  • Provide technical mentorship and training to CDC Analysts, foster skill development, and organize knowledge-sharing sessions on emerging threats and detection techniques.
  • Continuously review SOC workflows, playbooks, and incident procedures, ensuring thorough documentation of incidents, root cause analyses, and lessons learned.
  • Serve as the primary communication point during escalated incidents, ensuring timely updates to stakeholders and generating detailed incident and performance reports.
  • Collaborate with other shift leads to maintain consistency across CDC operations, ensuring standardized communication, reporting, and performance evaluation.
  • Evaluate and improve incident response processes, working with the CDC Manager to enhance detection rules, workflows, and the overall operational efficiency of the team.

Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related discipline, or equivalent professional experience.
  • 3–5 years of hands-on experience in SOC operations, including triage, threat detection, and incident response.
  • Demonstrated expertise in investigating security incidents and applying structured response protocols.
  • Strong proficiency in using and optimizing tools like Chronicle SIEM/SOAR, FortiXDR, FortiSOAR, and threat intelligence platforms.
  • Experience coordinating or mentoring SOC teams to ensure consistent and effective operations.
  • Advanced English proficiency level.

Requirements

  • Desired Certifications: CompTIA Security+, CySA+, ECIH, CSA, SIEM (e.g., Splunk, IBM QRadar), EDR/XDR (e.g., CrowdStrike, SentinelOne).

Benefits

  • Work from home
  • Flexible schedule
  • Celebrations
  • Special discounts
  • Entertainment area
  • Flexible work spaces
  • Great work environment
  • Private medical insurance

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đź“Ť Be aware of the location restriction for this remote position: Latin America (LATAM)
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Back to Remote jobs  >   All others
SOC Incident Response Coordinator - Shift Lead @Applaudo Studios
All others
Salary đź’¸ unspecified
Remote Location
Latin America (LATAM)
Job Type full-time
Posted Mar 25, 2025
Apply for this position Unlock 54,365 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: Latin America (LATAM)
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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