[Hiring] Smile CDR Administrator / Platform Engineer @Sigma Systems, Inc.

Role Description

Sigma Systems Inc. is currently recruiting for an experienced Smile CDR Administrator / Platform Engineer for one of our clients. This role focuses on administering, configuring, monitoring, and supporting an enterprise healthcare interoperability platform.

• Manage Smile CDR environments
• Support HL7 FHIR-based APIs
• Troubleshoot platform and integration issues
• Ensure secure, reliable operations
• Support healthcare interoperability initiatives aligned with CMS and ONC regulatory requirements

Key Responsibilities

• Smile CDR Platform Administration
  • Administer and configure Smile CDR environments across Development, Test, and Production
  • Manage Smile CDR modules, partitions, repositories, channels, security settings, and API configurations
  • Support FHIR R4 repositories and SMART on FHIR implementations
  • Monitor platform health, performance, availability, capacity, and overall system reliability
  • Troubleshoot platform configuration, data ingestion, and operational issues
  • Support platform upgrades, maintenance, and production incident resolution
• Healthcare Interoperability & API Management
  • Configure, maintain, and support RESTful APIs and healthcare integration endpoints
  • Support HL7 FHIR-based healthcare data exchange and interoperability implementations
  • Troubleshoot API integrations, authentication issues, and data exchange failures
  • Work with OAuth 2.0, JSON, and XML to support secure API communication
  • Support SMART on FHIR applications and related authentication and authorization workflows
  • Ensure reliable communication between Smile CDR and external healthcare systems
• Regulatory Compliance & Healthcare Initiatives
  • Support CMS and ONC interoperability requirements and regulatory initiatives
  • Contribute to Patient Access, Provider Access, Prior Authorization, and Payer-to-Payer interoperability programs
  • Support BCBSA interoperability initiatives and applicable healthcare data exchange requirements
  • Implement and maintain access controls, audit logging, security policies, and compliance procedures
  • Help ensure platform readiness for regulatory deadlines, audits, and operational reviews
• Platform Operations & Performance
  • Monitor platform performance and investigate system bottlenecks
  • Perform troubleshooting and root cause analysis for production incidents
  • Use SQL and database knowledge to investigate data and integration issues
  • Work with Linux environments and scripting tools to support platform administration and operational tasks
  • Develop operational runbooks, deployment procedures, support documentation, and platform standards
  • Coordinate with vendor support teams when necessary while maintaining internal ownership of the platform
• Collaboration & Delivery
  • Collaborate with architecture, engineering, infrastructure, security, and business teams
  • Support platform design discussions, implementation planning, and operational improvements
  • Follow established change management, release management, and production support procedures
  • Contribute to DevOps and CI/CD practices where applicable

Qualifications

• 3+ years of experience administering or supporting Smile CDR
• Strong knowledge of Smile CDR architecture, configuration, modules, repositories, partitions, and platform operations
• Experience managing and supporting production healthcare interoperability platforms
• Ability to troubleshoot Smile CDR configuration, performance, and integration issues
• 5+ years of healthcare interoperability experience
• Strong understanding of HL7 FHIR R4 standards and healthcare data exchange
• Hands-on experience with REST APIs and API integrations
• Knowledge of SMART on FHIR and OAuth 2.0 authentication and authorization
• Experience working with JSON and XML data formats
• Understanding of healthcare interoperability workflows and integration requirements
• Strong SQL and database fundamentals
• Experience with Linux environments and scripting
• Experience troubleshooting API integrations, platform performance, and production issues
• Understanding of platform security, access management, audit logging, and operational monitoring
• Ability to investigate incidents, perform root cause analysis, and implement corrective actions
• Strong analytical and troubleshooting abilities
• Effective communication and collaboration skills
• Ability to work independently in a remote contract environment
• Ability to document technical procedures and operational standards

Preferred Qualifications

• Experience supporting CMS interoperability mandates and ONC requirements
• Experience with Axway API Gateway
• Knowledge of Apache Camel and integration frameworks
• Experience with cloud platforms and cloud-based healthcare solutions
• Knowledge of healthcare payer systems and payer interoperability workflows
• Familiarity with DevOps practices, CI/CD pipelines, and GitLab
• Experience supporting regulatory compliance and production healthcare environments

Key Skills

• Smile CDR Administration
• Smile CDR Platform Configuration
• FHIR R4 Repository Management
• HL7 FHIR Standards
• REST API Development and Support
• API Security and OAuth 2.0
• SMART on FHIR
• Healthcare Interoperability
• Healthcare Data Exchange
• Platform Monitoring and Support
• Incident Management and Root Cause Analysis
• Performance Tuning
• SQL and Database Fundamentals
• Linux and Scripting
• System Integration
• CMS / ONC Interoperability Compliance
• Axway API Gateway (Preferred)
• Apache Camel (Preferred)
• GitLab CI/CD (Preferred)

Benefits

• Opportunity to contribute to enterprise healthcare interoperability initiatives
• Work remotely on a specialized healthcare technology platform
• Collaborate with experienced engineering, architecture, and healthcare IT teams
• Gain experience supporting critical healthcare data exchange and regulatory programs

How to Apply

If you have strong hands-on experience administering Smile CDR and supporting HL7 FHIR-based healthcare interoperability platforms, we encourage you to apply with your latest resume.

• U.S. citizenship is mandatory
• This is a 100% remote position
• Candidates must complete the required Glider assessment test