[Hiring] Six Sigma Black Belt @Myriad360

Role Description

You are an experienced Six Sigma Black Belt and Business Process Excellence leader with strong expertise in Lean Six Sigma, process improvement, systems governance, automation, and business transformation. You can analyze complex processes, systems, data, and controls, then translate your findings into practical solutions that improve efficiency, reduce risk, and deliver measurable results.

You are a strategic and collaborative leader who can influence stakeholders, facilitate cross-functional initiatives, communicate with both technical and non-technical audiences, and guide organizations through change. You connect business strategy, people, processes, technology, and performance metrics to build sustainable improvements and a culture of continuous improvement.

We are seeking an experienced Six Sigma Black Belt to lead organization-wide process clarity, operational improvement, systems governance, and strategic execution. This role will partner closely with business leaders, Finance, Technology, and functional teams to improve end-to-end performance across people, process, systems, data, reporting, controls, and automation.

The ideal candidate is not newly certified. They should bring deep Lean Six Sigma experience, strong business and systems judgment, excellent facilitation skills, and the ability to communicate complex topics clearly to different audiences. This person must be able to turn analysis into practical recommendations, present confidently, influence stakeholders, and gain buy-in for change across departments and leadership levels.

Must be based in the United States.

• Create clarity around organizational roles, responsibilities, decision rights, process ownership, system ownership, data ownership, and cross-functional handoffs.
• Lead strategic business initiatives from discovery through implementation, with clear scope, ownership, milestones, risks, dependencies, adoption plans, and measurable outcomes.
• Map current-state and future-state business processes end to end, including quote-to-cash, hello-to-cash, service delivery, procurement, fulfillment, and supporting financial workflows.
• Document process handoffs, dependencies, systems, data, controls, bottlenecks, rework loops, failure points, and customer or employee impacts.
• Use Lean Six Sigma methods and process data to identify root causes and reduce unnecessary handoffs, duplication, cycle time, waste, rework, and operational complexity.
• Facilitate cross-functional workshops, process reviews, root-cause analysis sessions, Kaizen events, and improvement planning.
• Develop business cases, recommendations, implementation plans, dashboards, and control plans that sustain measurable gains.
• Build alignment and support adoption by translating complex findings into clear recommendations for executive, technical, operational, and non-technical audiences.

Qualifications

• Certified Six Sigma Black Belt with verifiable certification.
• Minimum 7 years of experience in process improvement, operational excellence, business transformation, or related roles.
• Minimum 5 years of hands-on experience operating as a Six Sigma Black Belt or Master Black Belt in a related industry.
• Demonstrated experience leading cross-functional Lean Six Sigma improvement initiatives from assessment through implementation, adoption, and control.
• Strong experience mapping complex end-to-end processes, system integrations, data flows, reporting dependencies, controls, and ownership across business and technology teams.
• Experience establishing or operating cross-functional governance, change review, portfolio prioritization, or architecture decision forums.
• Ability to assess downstream system, data, reporting, integration, automation, control, and user impacts before changes are implemented.
• Experience developing KPI definitions, measurement frameworks, scorecards, and financial benefit tracking in partnership with Finance and business leaders.
• Ability to simplify complex concepts and communicate them clearly to technical, operational, executive, and non-technical audiences.
• Strong executive presentation, facilitation, stakeholder management, influencing, and change leadership skills.
• Strong analytical judgment and the ability to balance business value, customer experience, risk, control, feasibility, and capacity.
• Experience building RACI models, SIPOCs, value stream maps, process taxonomies, control plans, capability maps, and current-state or future-state architecture diagrams.
• Experience supporting M&A technology due diligence, operational assessment, application rationalization, or post-acquisition integration planning.

Requirements

• Experience owning or rationalizing an enterprise application portfolio and maintaining application, integration, data-flow, or automation inventories.
• Experience designing adult learning, Lean Six Sigma, or continuous improvement curriculum for an LMS, including assessments and certification paths.
• Experience working with value-added resellers, VARs, IT solutions providers, distributors, managed services, or similar channel-based businesses.
• Experience with hello-to-cash, order-to-cash, sales operations, procurement, fulfillment, service delivery, finance, or customer lifecycle processes.
• Familiarity with CRM, ERP, PSA, CPQ, business intelligence, integration platforms, workflow tools, RPA, bots, APIs, AI-enabled automation, and data governance.

Benefits

• Unlimited Paid Time Off (PTO)
• Incentive compensation plans for all employees
• Company-funded 401k contributions
• Zero-cost employer-covered health insurance
• Annual BYOD (Bring Your Own Device) reimbursement up to $500
• Paid Parental Leave
• Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
• Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!

Company Description

Our mission is to challenge and enable our employees to achieve great things. We live and breathe our core values:

• We Before Me: We demonstrate empathy through our actions and solicit diverse voices and opinions.
• Dare To Be Great: We are big-picture thinkers who focus on solutions to problems.
• Own It: We set clear expectations, communicate proactively, and follow through on our commitments.

We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability.