[Hiring] ServiceNow Technical Architect @FyerX

Role Description

We are looking for an experienced ServiceNow Technical Architect specializing in Governance, Risk, and Compliance (GRC) and Third-Party Risk Management (TPRM).

• Design and architect enterprise ServiceNow GRC/IRM and TPRM solutions.
• Define technical architecture, solution design, integration approaches, and implementation standards.
• Lead the technical design and configuration of ServiceNow risk and compliance management capabilities.
• Support third-party risk assessment, vendor risk management, and compliance workflows.
• Translate business and regulatory requirements into scalable ServiceNow solutions.
• Design and support risk assessment, control management, issue management, and compliance processes.
• Provide technical guidance to ServiceNow developers and implementation teams.
• Design and review integrations between ServiceNow and external enterprise applications.
• Guide the development of workflows, automation, business rules, and custom platform functionalities.
• Review technical deliverables for scalability, security, maintainability, and alignment with ServiceNow best practices.
• Troubleshoot complex technical and integration issues.
• Collaborate with business stakeholders, risk teams, compliance teams, and technical consultants.
• Prepare and maintain technical architecture documents, solution designs, and implementation documentation.
• Support solution testing, deployment activities, and post-implementation enhancements.

Qualifications

• 10–12 years of total and relevant experience in ServiceNow, with strong technical architecture expertise in GRC/TPRM.
• Hands-on experience architecting ServiceNow Governance, Risk, and Compliance (GRC) solutions.
• Strong understanding of ServiceNow Integrated Risk Management (IRM).
• Experience with ServiceNow Third-Party Risk Management (TPRM).
• Expertise in enterprise ServiceNow solution architecture, technical design, and implementation.
• Knowledge of risk assessments, control management, compliance workflows, and issue management.
• Experience designing and implementing ServiceNow integrations with enterprise applications.
• Strong understanding of ServiceNow platform configuration, customization, scripting, and workflow automation.
• Ability to translate complex business requirements into technical architecture and solution designs.
• Experience providing technical guidance to development and implementation teams.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and stakeholder management capabilities.

Requirements

• ServiceNow CAD – Certified Application Developer
• ServiceNow CIS-GRC – Certified Implementation Specialist, Governance, Risk and Compliance
• Both certifications are mandatory for this requirement.

Preferred Skills

• Experience with ServiceNow risk assessment methodologies and compliance frameworks.
• Knowledge of vendor risk assessments, third-party onboarding, and ongoing risk monitoring.
• Experience with ServiceNow Flow Designer and IntegrationHub.
• Familiarity with ServiceNow REST APIs and enterprise integrations.
• Experience leading enterprise-scale ServiceNow implementations.
• Understanding of technical governance, security, and platform best practices.

Additional Requirements

• Ability to work independently in a remote environment.
• Strong technical leadership and solution-design capabilities.
• Experience collaborating with cross-functional business and technical teams.
• Ability to guide developers and review complex technical implementations.