[Hiring] Senior Solutions Engineer @Overstory

Role Description

As a Senior Solutions Engineer at Overstory, you'll turn our vegetation intelligence into operational impact for utility customers. Our data products — derived from satellite imagery and machine learning — give utilities a clearer picture of where vegetation poses risk to their power lines. Vegetation-caused outages are a leading cause of power disruption and a growing driver of wildfire risk, and climate change is making the problem harder. You'll deliver analyses with technical and geospatial depth, build tools and workflows that make our work scale, and help customers actually act on what we provide.

• Ownership: Innovate on, deliver, and grow a critical capability for a fast-growing business — from customer outcomes through scalable productization.
• Impact: Make a tangible, scalable contribution to climate resilience in the power sector.
• Influence: Shape how the team has impact and what product and engineering build next.
• Trajectory: Grow your career at a high-growth company, staying in Solutions Engineering or with pathways into Product, Customer Success, Sales, or Strategy.

Time Zone Requirement: North America (EST preferred)

What You'll Do

• Scope an open-ended customer question into an analysis plan, helping a teammate consider the best approach, leading a working session with utility operations leadership.
• Turn a pattern seen across several customers into a product proposal, or build an AI-assisted workflow the team adopts.
• Ensure our customers get the most possible value out of Overstory through technical and analytical work.
• Own outcomes for complex engagements: identify the insights and functionality that would cause customers to put Overstory to work in the field, deliver them, and course-correct until the customer acts.
• Be a trusted technical advisor to utility counterparts up to leadership.
• Shape how the team creates impact.
• Set ways-of-working others adopt, such as how we approach investigations, document analyses for reuse, and run customer working sessions.
• Mentor and coach other team members.
• Transform the impact you and the team can have with AI.
• Build the technical foundations for what we productize next.
• Lead the technical work when customer work becomes a product opportunity: prototype, prove value, and hand off to engineering.
• Strengthen engineering quality so analytical work is easier to validate, hand off, and scale.
• Partner with product and engineering to shape the productization roadmap.

Qualifications

• Passionate about tackling climate challenges with data-driven solutions.
• 6+ years of professional experience working with large, complex geospatial datasets in a customer- or stakeholder-facing capacity.
• Track record of driving customer outcomes.
• Experience leading through influence: mentoring, reviewing others’ work, and establishing standards.
• Experience converting bespoke analysis into reusable tools, pipelines, or product features.
• Proficiency with an AI-powered Python-driven analytical and engineering stack — coding agents, Python, Jupyter, git/GitHub.
• Demonstrated use of AI tools to change how you or your team works.
• Demonstrated attention to detail and care with data.
• Proven ability to solve ambiguous problems and collaborate effectively with stakeholders.
• Excellent communication, including translating technical findings for non-technical audiences and building rapport with customer counterparts.

Nice To Have

• Background in utility operations or infrastructure.
• Experience with remote sensing, satellite imagery, or other earth observation data.
• SQL or experience with data engineering pipelines.
• Prior work in a high-growth startup or mission-driven company.

Benefits

• Competitive, location-specific compensation and benefits.
• Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around.
• Home office stipend, coworking and ongoing education budgets.
• A company culture that genuinely embodies each of our core values.
• To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis.

Company Description

We are a fast-growing team of about 100 people from all over the world. Fifteen nationalities are represented and at last count we speak fourteen languages: English, Dutch, French, Spanish, German, Italian, Portuguese, Russian, Luxembourgish, Lithuanian, Bulgarian, Finnish, Estonian, and Afrikaans.

We work remotely from eleven countries and are looking for candidates that are living and working in one of them: United States, the Netherlands, United Kingdom, Ireland, Estonia, Portugal, France, Sweden, Switzerland, Denmark and Canada. We gather once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration.