[Hiring] Senior Solutions Architect @Thomson Reuters

Role Description

As a Senior Solutions Architect, you'll be the go-to technical expert for some of our most strategic opportunities. From shaping solution design and influencing customer decisions to supporting successful implementation, you'll have a direct impact on revenue growth, customer success, and the future direction of our platform.

• Lead technical discovery workshops, understanding customer requirements, workflows, integrations, security considerations, and business objectives.
• Design scalable cloud-based solutions that align customer needs with Reuters Imagen's platform capabilities and best practices.
• Act as the technical lead throughout the sales cycle, delivering compelling demos, handling technical discussions, and building customer confidence.
• Partner with Commercial and Account teams to develop proposals, RFP responses, statements of work, solution designs, and effort estimates.
• Advise customers on deployment, hosting, integration, and configuration approaches, championing sustainable, configuration-led solutions over custom development.
• Identify technical risks early, develop mitigation strategies, and ensure smooth transition from sales through implementation and delivery.
• Remain a trusted technical advisor for strategic accounts, supporting complex implementations, feature adoption, and ongoing optimisation.
• Collaborate closely with Product and Engineering teams, sharing customer insights, influencing product direction, and contributing to presales tools, technical playbooks, and market expertise.

Qualifications

• 5+ years of experience in requirements elicitation, solutions architecture, pre-sales engineering, or technical sales support for enterprise or SaaS software.
• Demonstrable track record closing or materially contributing to complex technical deals in the US and North American market.
• Deep understanding of cloud infrastructure, hosting architectures, and storage solutions (AWS and Azure essential).
• Strong expertise in data modelling, cross-system data reconciliation, and integration design including API patterns, data attribute mapping, and business process dependencies.
• Able to deliver product demonstrations and handle technical objections from developers to executives.
• Experience creating technical proposals, SOWs, architecture diagrams, solution blueprints, and RFP responses.
• Comfortable operating post-sale in a technical advisory capacity alongside delivery teams.
• Fluent professional English; able to work independently in a remote environment and across time zones.
• Proven use of AI tools such as ChatGPT, Claude, or Copilot for research, analysis, and workflow efficiency.

Requirements

• Experience in sports, media, broadcast, or content management technology sectors.
• Knowledge of video codecs, transcoding, metadata standards, live ingest protocols, and content delivery workflows.
• Understanding of AI services and their application in video processing, automated tagging, data enrichment, and intelligent content discovery.
• Experience with Salesforce, Azure DevOps, and Monday.com.
• Familiarity with SAML/SSO, access control models, and security and compliance requirements common in enterprise media environments.

Benefits

• Flexibility & Work-Life Balance: Flex My Way policies to help manage personal and professional responsibilities, including work from anywhere for up to 8 weeks per year.
• Career Development and Growth: Continuous learning and skill development through Grow My Way programming.
• Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, mental health days, retirement savings, tuition reimbursement, and wellness resources.
• Culture: Award-winning reputation for inclusion, belonging, and work-life balance.
• Social Impact: Two paid volunteer days off annually and opportunities for pro-bono consulting projects.
• Making a Real-World Impact: Helping customers pursue justice, truth, and transparency.
• Comprehensive benefits package including health, dental, vision, disability, and life insurance, competitive 401k plan, and various additional benefits.