[Hiring] Senior Solutions Architect @Cerence

Role Description

Engage senior technical decision-makers across the manufacturing and industrial automation ecosystem:

• Rugged device, wearable, and headset makers
• Connected-worker, MES/MOM, and EAM/CMMS platforms
• Voice-picking and WMS vendors
• SCADA/HMI and PLM software leaders

Own the technical core of every opportunity:

• Understand how our hybrid agentic Voice AI and embedded voice run on the customer’s hardware, edge silicon, or platform
• Design how it fits and work through the hard questions that keep a deal moving

• Clear the technical roadblocks between interest and a signed deal, turning eval kits, PoCs, and proofs-of-value into commitments
• Work hand in hand with sales, product, and professional services, translating what you learn in the field into how we sell, deliver, and build
• Shape the product itself, feeding real customer hardware, plant-floor acoustics, and integration requirements back into what we build next

Qualifications

• Genuinely curious about how things work
• A natural collaborator who works closely with sales, product, and professional services
• A builder’s mindset — comfortable with ambiguity and a fast-moving, new-business environment

Requirements

• Bachelor’s degree in Computer Science, Software, Industrial/Automation/Controls Engineering, or a related technical field, or equivalent practical experience
• 8+ years in solutions or sales engineering, technical pre-sales, systems integration, or hands-on development
• Hands-on understanding of the manufacturing and industrial automation stack
• Working knowledge of the underlying frontline hardware and where voice runs on it
• Proven ability to lead technical evaluations, PoCs, and proof-of-value engagements
• Excellent customer-facing communication skills
• Authorized to work in the country of hire without current or future employer sponsorship

Preferred Qualifications

• Advanced degree (MS/PhD) in a relevant engineering or computer science discipline
• Hands-on experience with leading MES/MOM or EAM platforms and industrial protocols
• Experience with voice, conversational, or speech AI
• Familiarity with OT/industrial cybersecurity and functional-safety standards
• Experience delivering solutions in regulated or high-noise environments
• Multilingual capability for global customer engagements
• Familiarity with Microsoft and NVIDIA partner ecosystem and motions

Location & Travel

• Location: Remote — United States, Canada
• Travel: approximately 30% to customer sites

Benefits

• Generous compensation and benefits package
• Salary range: $138,500.00 USD - $221,600.00 USD
• Annual bonus opportunity
• Insurance coverage (medical, dental, vision, life, and disability)
• Paid time off
• Paid holidays
• Company contribution to the RRSP (Registered Retirement Savings Plan)
• Equity awards for certain positions and levels
• Remote and/or hybrid work available depending on the position