[Hiring] Senior Site Management Associate @ICON plc

Role Description

As a Senior Site Management Associate at ICON, you will oversee site management activities, ensuring the smooth operation of clinical trials at the site level.

What You Will Do:

• Demonstrate proficiency in various Microsoft applications (e.g., Word, Excel, PowerPoint, SharePoint, Lists, Forms, etc.)
• Coordinate and schedule internal and external meetings
• Provide administrative support for clinical trials/to Investigator Engagement (e.g., data entry, troubleshooting, etc.)
• Support retention-related activities by liaising with sites to address high-risk participants
• Administrative support for clinical trials as required (e.g., filing, collection of signatures, invoice reconciliation)
• Document Management (e.g., scan, fax, upload, eTMF maintenance activities)
• In-house administrative support for Site CDCs (e.g., CDA creation/follow-up)
• Support Investigator Engagement business systems and process as required
• Internal and External meeting support
• As applicable, SIP Support for Investigator Engagement:
• Support retention-related activities including calls with Medical/National Leaders or for Enrollment Support
• Data entry of Vault Clinical Enrollment Metrics
• Collate reports/key information in preparation for site discussions/visits
• Troubleshoot platform issues related to DCT/referral capabilities (e.g., Florence, StudyTeam, etc.)
• Submit PO increases & support external customer interactions
• Tracking Diversity to help us make informed decisions for pivoting where needed & Community Outreach Requests Coordination
• Coordinate IE Site Visit Requests across Therapeutic Areas

Qualifications

• Bachelor’s degree with at least 2 years of experience in clinical research
• Knowledge of Good Documentation Practices
• Excellent computer skills with experience in a variety of software packages
• Fluency in English both written and oral
• High level of attention to detail
• Strong self-management, communication and organizational skills
• Experience working with clinical sites and patient recruitment support preferred
• Excellent problem solving skills
• Ability to work in a virtual team and across cultures

Requirements

• Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Benefits

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways
• Benefits may vary depending on role and location.

Company Description

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise. As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.