[Hiring] Senior Revenue Operations Analyst @Osano

Role Description

We're looking for a Senior Revenue Operations Analyst to help scale and optimize our go-to-market engine. Reporting to the Head of Revenue Operations, you'll serve as a strategic partner to Sales, Marketing, Customer Success, Finance, and executive leadership, owning the systems, data, and operational processes that power revenue growth.

In this role, you'll:

• Lead CRM strategy and administration.
• Architect scalable automation.
• Drive data integrity across the customer lifecycle.
• Deliver actionable insights that influence business decisions.
• Identify opportunities to improve efficiency and implement best practices.
• Help evolve our revenue operations function as the business grows.

This is a hands-on, high-impact role for someone who enjoys solving complex operational challenges, working with data, and designing scalable systems that enable high-performing revenue teams.

Qualifications

• 5+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or a similar role supporting high-growth SaaS organizations.
• Strong technical expertise with strategic thinking.
• Comfortable owning complex systems while influencing cross-functional initiatives.
• Thrives in fast-paced environments.
• Effective communication with stakeholders at every level.
• Passionate about building scalable operational foundations that drive measurable business outcomes.

Requirements

• 5+ years of experience administering HubSpot CRM in a Revenue Operations or Sales Operations environment.
• Deep expertise building and optimizing HubSpot automation, including workflows, Operations Hub, custom code workflow actions, webhooks, and lifecycle management.
• Strong experience managing and administering CPQ platforms, preferably DealHub, including complex pricing models, subscription management, and consumption-based pricing.
• Advanced understanding of recurring revenue metrics, including ARR, MRR, net revenue retention (NRR), gross revenue retention (GRR), churn, expansion, and forecasting methodologies.
• Advanced Google Sheets and/or Excel skills, including complex formulas, pivot tables, query functions, dashboards, and financial modeling.
• Experience administering and maintaining low-code integrations using platforms such as Zapier, Make, or similar integration tools.
• Proven experience improving CRM data quality, implementing governance frameworks, and designing scalable operational processes.
• Demonstrated ability to independently lead cross-functional projects from discovery through implementation.

Nice-to-Haves

• Administration experience with Vitally, Stripe, RevenueHero, Chili Piper, or similar GTM technologies.
• Experience designing, building, and troubleshooting integrations across the GTM technology ecosystem.
• Working knowledge of HubSpot APIs, REST APIs, and integration architecture.
• Experience in governance, risk, compliance (GRC), legal technology, privacy, or cybersecurity industries.
• Experience troubleshooting or developing scripts using Python or Node.js.
• Experience with SQL, business intelligence tools, or modern data warehouses.
• Experience supporting executive reporting, board metrics, or strategic planning initiatives.

Benefits

• Competitive-pay compensation and ownership interest/equity.
• Unlimited paid time off, plus a requirement to take at least two weeks off per year.
• Paid parental leave for all new parents.
• Osano sponsors individual premiums on base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision insurance via Aetna.
• A fully and permanently remote company so you can work from anywhere in the U.S.
• Receive a MacBook and $600 to craft your home workspace.
• Annual company trip designed to foster connection, creativity, and fun.
• Mental health benefits with free memberships to mindfulness and talk therapy services.