[Hiring] Senior Observability Engineer @Ensono

Role Description

About the role and what you'll be doing:

• Core Responsibilities
  • Enterprise Architecture & Strategy
    • Architect and govern a unified observability framework covering metrics, logs, traces, and events using IBM Instana, Grafana, OpenTelemetry, Telegraf, and InfluxDB.
    • Lead First-of-a-Kind (FOAK) implementations—evaluating new observability tech and converting them into secure, repeatable, production-ready patterns.
    • Define enterprise standards for telemetry pipelines, data retention, high-cardinality controls, and observability cost management.
  • SRE & Service Reliability
    • Define and govern Service Level Indicators (SLIs), Objectives (SLOs), and error budgets.
    • Serve as the senior technical escalation point, leading major P1/P2 incident war rooms and conducting evidence-based Root Cause Analysis (RCA).
    • Drastically reduce MTTD/MTTR and alert noise through event correlation, dynamic thresholds, and dependency mapping.
  • Platform Engineering & Automation
    • Drive Observability-as-Code and infrastructure automation using Ansible, Terraform, Python, and GitOps.
    • Automate the deployment, configuration, and self-healing workflows for monitoring agents and telemetry collectors.
    • Integrate observability platforms seamlessly with ITSM (ServiceNow), Netcool, and CI/CD pipelines.
  • Cloud-Native & Kubernetes Observability
    • Design deep observability for Docker, Kubernetes, microservices, and multi-cloud environments (Azure/AWS/GCP).
    • Correlate application APM telemetry with Kubernetes control planes, pods, nodes, and infrastructure dependencies.
    • Ensure secure-by-design telemetry pipelines (RBAC, TLS, secrets management, and image scanning).
  • Technical Leadership & Transition Management
    • Lead complex Knowledge Transfer (KT) programs, vendor transitions, and operational readiness handovers for global 24x7 teams.
    • Mentor cross-functional engineering teams and influence enterprise technology roadmaps.

Qualifications

• 12+ years of total IT experience, with a minimum of 5 to 7 years functioning as a Lead Architect, SRE, or Principal Observability Engineer in a massive enterprise environment.
• Proven track record of migrating organizations from legacy monitoring to proactive, automated observability platforms.
• Hands-on expertise in building scalable, secure telemetry pipelines and time-series databases.
• Extensive experience leading FOAK rollouts and complex vendor/operations transition (KT) programs.

Requirements

• Preferred Certifications: CKA (Certified Kubernetes Administrator), Cloud Architect (AWS/Azure), or specific APM/Observability vendor certifications.

Benefits

• CLT hiring - 40 hours weekly workload
• Work remotely
• Health Insurance - SulAmérica Prestige (available for legal dependents)
• Dental Insurance - SulAmérica (available for legal dependents)
• Life Insurance - Prudential (24x salary)
• Private Pension - Metlife (up to 6% of company match)
• Meal Voucher and Internet allowance - Flash (R$1.000,00 per month)
• Employee Assistance Program
• Wellness program
• In addition to benefit package and base salary, other compensation program, depending on eligibility, include individual performance and an equity grant under our Associate Equity Appreciation Program.