[Hiring] Senior NetSuite Administrator @Enlyte

Role Description

This is a full-time remote position that can be located anywhere in the U.S. Candidates must be willing to work 8am to 5pm PST time zone.

We are seeking an experienced Senior Business Systems Analyst and NetSuite Administrator to lead our NetSuite ERP platform initiatives and provide strategic support across our finance organization. This is a hands-on role requiring someone who can balance competing priorities, communicate effectively across all organizational levels, and drive continuous improvement in our financial systems and processes.

You will serve as a trusted advisor to functional leaders, acting as the primary liaison between business stakeholders and technical resources. Your ability to understand complex business challenges, coordinate project delivery, and translate between technical and non-technical audiences will be critical to success. Additionally, you'll provide support on an as-needed basis, stepping in to triage and troubleshoot issues and mentor team members.

Key Responsibilities

• Strategic & Leadership:
  • Serve as the go-to subject matter expert and product owner for the NetSuite platform
  • Lead project coordination and delivery by managing timelines, milestones, stakeholder communication, and cross-functional team activities
  • Drive the NetSuite roadmap by identifying optimization opportunities, recommending best practices, and challenging the status quo
  • Manage and prioritize competing business demands while maintaining focus on strategic initiatives
• Functional Expertise & Support:
  • Provide deep expertise across NetSuite finance modules including: customized environment, fixed assets, ARM (Advanced Revenue Management), AR, AP, revenue recognition, general ledger, planning, audit, and reporting
  • Work closely with functional leaders to understand business challenges and recommend optimal solutions
  • Serve as the primary support resource for end-users, providing guidance, training, and troubleshooting across departments
  • Manage support requests through ticket systems with clear prioritization and follow-through
  • Provide ticket and triage support on as-needed basis
  • Mentor and guide support team members on technical and functional challenges
• Technical Administration & Operations:
  • Oversee NetSuite configuration, customization, and ongoing system administration
  • Manage and support customizations including: custom objects, integrations, workflow rules, approval processes, page layouts, security, validation rules, custom buttons/links, and custom fields
  • Support data import processes, migrations, and bi-annual platform updates
  • Customize, maintain, and optimize reports, dashboards, workbooks, and saved searches
  • Coordinate testing, planning, and execution of system changes and updates
  • Perform day-to-day operations, maintenance, and troubleshooting activities
• Communication & Stakeholder Management:
  • Communicate clearly and effectively with diverse audiences—tailoring technical complexity, tone, and content based on stakeholder needs
  • Provide executive-level summaries for leadership and detailed technical guidance for implementation teams
  • Document processes, decisions, and lessons learned to support organizational knowledge
  • Act as a bridge between business users and technical resources, translating requirements and solutions

Qualifications

• Bachelor's Degree in CS or related field required, (or equivalent combination of NetSuite and ERP experience)
• Minimum 5+ years as a NetSuite Administrator or Business Systems Analyst
• Demonstrated experience working in large organizations (2,000+ employees) where you've successfully managed competing priorities, stakeholder expectations, and complex organizational dynamics
• Proven background providing Tier 2/Tier 3 support in an organization—demonstrating ability to troubleshoot complex issues, manage escalations, and mentor others
• Proven track record supporting NetSuite in highly customized environments with complex financial processes
• Strong understanding of financial processes: billing, payments, AR, AP, revenue recognition, general ledger, planning, audit, and reporting
• Strong problem-solving and analytical abilities in complex, multi-stakeholder environments
• Hands-on knowledge of NetSuite modules and features: custom workflows, custom records, role management, integration setup, dashboards, searches/reports, SuiteAnalytics, SuiteFlow
• Ability to learn and support customized billing, contracts, fixed assets, and customer portal implementations
• Comfortable working with technical teams and understanding system architecture and data flows
• Ability to work in a support managing criticality, triaging, and prioritizing incidents and tasks
• Excellent written and verbal communication skills with ability to adapt messaging for different audiences
• Strong organizational and time management skills—ability to juggle multiple priorities and maintain focus
• Proactive, self-managed, and driven to seek continuous improvement and upskilling
• Demonstrated curiosity and willingness to challenge the status quo
• Ability to work collaboratively across departments and multiple business disciplines
• Confident in providing support, training, and guidance to end-users at all levels

Preferred Qualifications

• NetSuite Administrator Certification or relevant NetSuite certifications
• Technical development skills (JavaScript, TypeScript, SQL) or exposure to custom development
• Experience with AI-assisted tools or emerging technologies in ERP environments
• Background in financial operations, accounting, or finance systems
• Experience leading or coordinating cross-functional projects
• Degree in Information Technology, Business, Finance, or related field

Benefits

• Medical, Dental, Vision
• Health Savings Accounts / Flexible Spending Accounts
• Life and AD&D Insurance
• 401(k)
• Tuition Reimbursement
• Array of resources that encourage a lifetime of healthier living
• Compensation ranges from $98,750 - $127,000 annually, based on skills, experience, and education