[Hiring] Senior Manager, Strategic Events & Experiences @Vetcove

Role Description

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. We’re looking for someone exceptional to own Vetcove’s most important in-person experiences, from multi-day leadership summits with our top customers and industry leaders to our annual company retreat and team offsites. You’ll take events from a broad idea to an exceptional experience, owning everything from the venue and programming to the budget, logistics, hospitality, and hundreds of details in between.

• Own Vetcove’s major events end to end, from the first idea and event strategy through planning, execution, and the final guest departure.
• Lead our flagship customer and executive gatherings, annual company retreat, and team offsites, creating thoughtful, high-touch experiences for groups ranging from intimate executive gatherings to 200+ person events.
• Turn broad objectives into exceptionally detailed event plans spanning venues, programming, hospitality, travel, production, staffing, budgets, logistics, and the overall attendee experience.
• Find exceptional hotels, venues, restaurants, speakers, and partners, build strong relationships with them, and negotiate aggressively and creatively to get the best possible experience and value.
• Serve as the clear owner across internal teams and external partners, driving decisions, timelines, budgets, and execution without requiring significant oversight.
• Anticipate what could go wrong before it does, from major logistical challenges to tiny details an attendee might notice, and solve the inevitable surprises quickly and calmly.

Qualifications

• 7+ years of experience owning complex, high-touch events from start to finish, whether corporate events, executive gatherings, customer conferences, retreats, weddings, or similarly ambitious live experiences.
• You obsess over every detail. You notice the things others miss, think through the experience from every attendee’s perspective, and believe the smallest touches can be the difference between a good event and an exceptional one.
• You’ve independently led complex, multi-day events and are comfortable keeping hundreds of decisions, dependencies, vendors, and logistics moving at once.
• You genuinely love sourcing and negotiating. You enjoy finding the perfect hotel, venue, restaurant, or partner just as much as negotiating the contract, pushing for better terms, and figuring out how to make the budget go further.
• You have exceptional hospitality instincts and a strong sense of taste. You know how to make people feel genuinely welcomed and cared for, and you understand that something memorable doesn’t have to mean something extravagant.
• You’re remarkably resourceful and calm under pressure. When plans change or something goes wrong five minutes before guests arrive, your instinct is to take ownership, make a decision, and solve it.

Benefits

• 100% remote within the USA
• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At home office set up
• Bi-annual company retreats
• Open vacation policy
• Equity
• Monthly team events