[Hiring] Senior Manager, Professional Services @Celigo

Role Description

The Senior Manager, Technical Delivery is a senior leadership position within Celigo's Professional Services organization, responsible for managing and developing a team of highly skilled Solution Architects and Developers. This role bridges technical depth with people leadership, ensuring that client-facing delivery teams operate with excellence, consistency, and innovation. The ideal candidate is an AI-savvy integration specialist with a deep understanding of iPaaS platforms, enterprise system integration, and modern automation paradigms—who can also inspire, coach, and scale a high-performing technical team.

The Senior Manager, Technical Delivery serves as both a strategic leader and a technical authority, partnering with Professional Services leadership, Sales, and Product teams to align delivery capabilities with business goals. This individual is expected to champion the adoption of Celigo's agentic services, AI-enabled integration patterns, and iPaaS capabilities across the team and with clients.

Qualifications

• Exceptional people leadership skills with demonstrated ability to develop, motivate, and retain technical professionals
• Strong problem-solving skills with the ability to navigate complex integration challenges and guide teams through technical ambiguity
• Excellent verbal and written communication skills across technical and non-technical audiences, including executive stakeholders and clients
• Client-facing professionalism with the ability to lead design workshops, advisory sessions, and executive briefings
• Deep business acumen with the ability to connect technical delivery to business outcomes and revenue goals
• Ability to manage multiple competing priorities across a team in a fast-paced, client-driven professional services environment
• Strong ownership mindset with attention to detail and a bias toward action and accountability
• Fast learner with the drive to self-educate on emerging technologies and translate them into practical value for clients and the team
• Ability to translate abstract business requirements into concrete, scalable technical and process solutions
• Collaborative partner who can work across Sales, Product, Support, and Delivery functions to drive customer success

Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field; MBA or MSIS preferred
• 12+ years of combined experience in integration development, solution architecture, or technical consulting within enterprise software or iPaaS environments
• 7+ years of direct people management experience leading technical delivery teams in a professional services or consulting context
• Proven ability to manage and develop teams of developers and/or solution architects across multiple concurrent customer engagements
• Experience across the full delivery lifecycle from requirements and SOW definition through post-go-live support and knowledge transfer
• Strong background in client-facing delivery with a track record of managing senior stakeholder relationships
• Demonstrated experience with AI-enabled integration patterns, LLMs, agentic services, or MCP server architectures
• Experience with Celigo integrator.io or comparable iPaaS platforms (MuleSoft, Boomi, Workato, Jitterbit, etc.) strongly preferred
• Prior experience in a pre-sales or solution scoping capacity, including contributing to SOWs and project estimates, is a plus

Benefits

• Three weeks of vacation (starting year one)
• Wellness days and holidays to recharge
• Parental leave and a generous benefits package
• Monthly tech stipend
• Recognition and career development opportunities