[Hiring] Senior Manager Major Gifts Stewardship @The Leukemia & Lymphoma Society

Role Description

The Senior Manager, Major Gift Stewardship is a strategic leader responsible for managing and evolving a comprehensive major gift stewardship program that deepens donor engagement and drives revenue growth. The role partners closely with the Senior Director of Stewardship, Senior Manager of Principal Gift Stewardship, Vice President of Territory Advancement, and Executive Leadership, to deliver high-impact stewardship experiences for Blood Cancer United’s most generous donors.

• Lead cross-functional execution of complex stewardship touchpoints, including leadership correspondence, donor reporting, and high-touch donor engagement.
• Oversee critical systems and processes that ensure timely, accurate, and donor-centric communications while continuously improving operational efficiency and effectiveness.
• Serve as a key collaborator across Philanthropy, Donor Engagement, Executive Operations, and Mission, ensuring alignment between donor interests and organizational priorities.
• Influence key partners, strengthen frontline fundraising efforts, and ensure data integrity and insights within the CRM to support donor engagement.

Qualifications

• Bachelor's Degree; relevant coursework or certifications in nonprofit management, communications, or fundraising a plus.
• Minimum of 5-7 years of progressively responsible related experience in donor stewardship, fundraising operations, or major gifts in a nonprofit organization.
• Experience supporting major gift fundraising team, with a strong understanding of donor engagement and stewardship best practices.
• Proven ability of attention to detail.
• Experience maintaining CRM systems (preferably Salesforce) and tracking donor activity and preferences.
• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.
• Comfort working in a collaborative, cross-functional team environment.
• Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel); experience with Canva or other design tools a plus.

Requirements

• Lead the planning and execution of process management to support the implementation of major donor stewardship touchpoints.
• Ensure coordination and tracking of reviews/approvals of leadership acknowledgements and other correspondence.
• Facilitate the compilation and review of mail/email lists for major donor outreach.
• Manage tracking of stewardship deliverables and proactively remind staff of upcoming deadlines or donor outreach needs.
• Manage coordination of the production and delivery of high-touch stewardship materials.
• Lead planning and execution for major donor reporting program.
• Drive the management, adoption and performance of video messaging platform.
• Collaborate with Philanthropy to share stewardship resources.
• Oversee the integrity, organization, and accessibility of stewardship communications.
• Ensure stewardship deliverables contribute to increased donor retention, engagement, and long-term giving.
• Drive continuous improvement of CRM systems and processes.
• Leverage CRM data to identify trends and inform stewardship strategies.
• Maintain accurate and up-to-date constituent records in the CRM.
• Identify and escalate data quality issues.
• Ensure all stewardship actions are captured for analysis, planning, and reporting.
• Serve as strategic thought partner to colleagues across teams.
• Engage confidently and collaboratively with senior and executive leaders.
• Operate with a high degree of accountability and discretion.
• Support reporting on stewardship progress and effectiveness.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• Life insurance and flexible spending accounts.
• 403b retirement plan along with generous paid time off.
• Observation of federal paid holidays throughout the year.
• Wellness program and employee assistance program.
• Base pay range for this position is $60K to $80K, with variations based on factors such as geographic location and experience.