[Hiring] Senior Manager Major Gifts Stewardship @Blood Cancer United

Role Description

The Senior Manager, Major Gift Stewardship is a strategic leader responsible for managing and evolving a comprehensive major gift stewardship program that deepens donor engagement and drives revenue growth. The role partners closely with the Senior Director of Stewardship, Senior Manager of Principal Gift Stewardship, Vice President of Territory Advancement, and Executive Leadership, to deliver high-impact stewardship experiences for Blood Cancer United’s most generous donors. The Senior Manager leads cross-functional execution of complex stewardship touchpoints, including leadership correspondence, donor reporting, and high-touch donor engagement. The role oversees critical systems and processes that ensure timely, accurate, and donor-centric communications while continuously improving operational efficiency and effectiveness.

Major Donor Stewardship & Relationship Support

• Lead the planning and execution of process management to support the implementation of major donor stewardship touchpoints.
• Lead the correspondence program to facilitate CEO and other ELT stewardship communications.
• Ensure coordination and tracking of reviews/approvals of leadership acknowledgements and other correspondence.
• Facilitate the compilation and review of mail/email lists for major donor outreach.
• Manage tracking of stewardship deliverables and proactively remind staff of upcoming deadlines or donor outreach needs.
• Manage coordination of the production and delivery of high-touch stewardship materials.
• Lead planning and execution for major donor reporting program.
• Drive the management, adoption and performance of video messaging platform.
• Collaborate with Philanthropy to share stewardship resources that connect the donor’s interest with the priorities of the organization.
• Oversee the integrity, organization, and accessibility of stewardship communications.
• Ensure stewardship deliverables contribute to increased donor retention, engagement, and long-term giving.

CRM & Data Integrity

• Drive continuous improvement of CRM systems and processes.
• Leverage CRM data in Salesforce and in video messaging platform to identify trends.
• Maintain accurate and up-to-date constituent records in the CRM.
• Identify and escalate data quality issues.
• Ensure all stewardship actions are captured for analysis, planning, and reporting.

Cross-Team Collaboration

• Serve as strategic thought partner to colleagues across Donor Engagement, Philanthropy, Executive Operations and Mission teams.
• Engage confidently and collaboratively with senior and executive leaders.
• Operate with a high degree of accountability and discretion in managing sensitive donor relationships.
• Support reporting on stewardship progress and effectiveness as needed.

Qualifications

• Bachelor's Degree; relevant coursework or certifications in nonprofit management, communications, or fundraising a plus.
• Minimum of 5-7 years of progressively responsible related experience in donor stewardship, fundraising operations, or major gifts in a nonprofit organization.
• Experience supporting major gift fundraising team, with a strong understanding of donor engagement and stewardship best practices.
• Proven ability of attention to detail.
• Experience maintaining CRM systems (preferably Salesforce) and tracking donor activity and preferences.
• Strong organizational and project management skills.
• Comfort working in a collaborative, cross-functional team environment.
• Proficiency in Microsoft Office Suite; experience with Canva or other design tools a plus.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• Life insurance and flexible spending accounts.
• 403b retirement plan along with generous paid time off.
• Federal paid holidays throughout the year.
• Wellness program and employee assistance program.