[Hiring] Senior Manager, Business Systems @HealthEdge

Role Description

HealthEdge is consolidating its Atlassian products across a post-merger portfolio of business units into a unified Cloud environment. We’re hiring a technical leader to own this consolidation end to end and the long-term platform strategy.

This is a hands-on role, not a pure people-management seat. You’ll set the architecture strategy your team executes against and work with business leaders to refine strategies and define roadmaps that enable them to meet their business objectives.

In this role, you'll get to:

• Own our Atlassian architecture and governance.
• Set direction for our multi-instance Cloud environment, including how business units consolidate onto shared standards for permissions, SCIM/Okta identity, and Jira at scale.
• Own our HIPAA/BAA compliance posture.
• Help define our go-forward strategy regarding BAA scope across products, Marketplace apps, integrations, and AI connectors like Rovo.
• Own licensing strategy in partnership with procurement.
• Forecast demand, model tier and seat decisions against business priorities, and bring renewal recommendations forward.
• Partner with senior stakeholders to redesign how teams work.
• Communicate at the executive level.
• Set the bar for ownership and delivery, reshape how the work is divided, and coach people leaders.
• Bring an AI-first lens to platform design and support.
• Ship in slices, prove value early, and let the roadmap adjust as you learn.

Qualifications

• Deep, current hands-on experience with Atlassian Cloud permissions, SCIM/identity provisioning, and Jira architecture at scale.
• Ability to read, debug, and evaluate admin tooling built against the Atlassian REST API (Python preferred).
• A track record leading platform consolidation and workflow redesign through executive stakeholders in a post-M&A or multi-BU environment.
• Direct, in-house platform ownership background, prioritized over pure consulting or staffing experience.
• Experience operating a platform inside a regulated environment: HIPAA, HITRUST, SOC 2, PCI, FedRAMP, or GxP.
• Hands-on Atlassian licensing and vendor management experience is a strong plus.
• A track record building or turning around a team: setting a high bar for performance, structuring for end-to-end ownership, and developing people into larger scope.
• An iterative delivery mindset.
• AI-first and already weaving AI into how you work.

Requirements

• Remote US.
• Full-time, permanent.
• Up to 5% travel for client engagements and team leadership activities.
• Exempt classification (USA Only).

Work Environment

• Occasionally required to move around the office.
• Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Work across multiple time zones in a hybrid or remote work environment.
• Long periods of time sitting and/or standing in front of a computer using video technology.
• May require travel dependent on company needs.

Benefits

• The annual US base salary range for this position is $160,000 to $177,000.
• Final compensation will be determined during the interview process based on a combination of factors including skills, experience, qualifications, and education.