[Hiring] Senior Insurance Claims Expert @Xperteez Technology

Role Description

We are engaging Senior Insurance Claims Experts (Liability, Property, Contents) to contribute expertise to a customer project focused on real-world insurance claim scenarios. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.

• Senior insurance professionals will remotely review a variety of complex claims, including:
• Disputed-fault auto incidents using video evidence and statements
• Property and catastrophe damage via aerial imagery
• Contents valuation based on photographs
• Deliver professional determinations and the reasoning an adjuster would document, leveraging advanced technical knowledge and communication skills.

Qualifications

• Minimum 5 years of experience in insurance claims management with a focus on auto liability, property, catastrophe, and contents assessment.
• Active state adjuster license, or professional certifications such as AIC, CPCU, HAAG, or ACTAR.
• Demonstrated experience with comparative fault determination and complex liability assessments.
• Expertise in interpreting and analyzing photographic, video, and aerial imagery within an insurance claims context.
• Exceptional written and verbal communication skills, with the ability to articulate technical reasoning clearly and professionally.
• Track record of producing thorough, accurate claim documentation and valuation reports.
• Comfort working independently in a fully remote, tech-enabled environment, leveraging digital tools for remote evidence review and report submission.

Requirements

• Review and analyze disputed-fault auto claims by evaluating video recordings, written statements, and supporting documentation.
• Assess property and catastrophe-related damages using aerial roof imagery and catastrophe photos to determine accurate liability and loss.
• Evaluate and identify contents claims through photographic evidence, providing detailed valuation and inventory assessments.
• Draft clear, well-reasoned determination reports mirroring the documentation standards of licensed adjusters.
• Apply comparative fault and liability principles to support precise and defensible claim outcomes.
• Communicate findings and rationale through succinct, professional written and verbal feedback as required.
• Contribute to the development of data and insights that will advance AI system accuracy and reliability in insurance claims processing.

Company Description