[Hiring] Senior Incident Responder @Blackpanda

Role Description

We are opening the search beyond our five office locations. This is a fully remote Senior Incident Responder seat, open to proven DFIR operators wherever they are based, who will lead engagements for clients across Asia-Pacific and Japan alongside our in-country teams.

As a Senior Incident Responder, you will lead engagements end-to-end:

• Scoping new incidents
• Running the response
• Seeing each case through to a defensible outcome for the client

You will typically carry multiple matters at a time, guide junior responders through the work, and act as the senior technical voice in the room with clients. You will report to one of our Response Directors.

This is a hands-on leadership role, not a first step into incident response. You are expected to deliver excellent work yourself, raise the level of work around you, and contribute back into the tools, playbooks and processes that make the practice better over time.

Qualifications

• Hard requirement: at least 3 years of full DFIR caseload experience
• 3+ years of full DFIR caseload work, delivered in a client-facing incident response role
• Demonstrated ability to lead investigations end-to-end across common case types
• Strong technical depth across Windows, Linux, and macOS
• Working comfort with at least one major cloud provider (AWS, Azure/M365 or GCP)
• Scripting ability in Python, Bash or PowerShell
• Professional written and spoken English
• Sound judgement under ambiguity and calm under pressure
• Excellent written and verbal communication in English

Requirements

• Take part in the on-call triage rotation for retainer and IR-1 activations
• Scope new incident response cases directly with clients
• Act as the senior technical point of contact for the client throughout the engagement
• Provide advisory input on remediation, recovery and hardening
• Guide junior responders through live engagements
• Share knowledge through writeups, internal training, and mentoring
• Contribute to Blackpanda's playbooks, tooling, automation and methodology

Benefits

• 40 days paid leave per year inclusive of public holidays
• Enrolment in the company's comprehensive corporate health plan
• Opportunities for inter-office travel, including an annual week-long Tribe Onsite meet-up
• $5000 USD/year for professional training budget
• Competitive base salary with performance-based variable compensation
• Real engagements from day one, with a clear path into leading more complex cases