[Hiring] Senior Implementation Consultant @Kuali

Role Description

Join Kuali’s Customer Success team as a Senior Implementation Consultant focused on Kuali Research. You’ll partner with university research administration teams and collaborate with Implementation Consultants, Project Managers, Customer Success, and Product colleagues to help institutions modernize their research operations.

As a Senior Implementation Consultant, you’ll serve as a functional expert and trusted advisor throughout Kuali Research implementations and migrations. You’ll translate the realities of research administration into practical system configurations, workflows, and adoption plans. This remote position reports to the Director of Professional Services and works with institutions and teammates across the country.

Responsibilities

• Build trusted relationships with sponsored programs, pre-award, post-award, research compliance, and research leadership stakeholders.
• Guide institutions through Kuali Research implementation and migration activities.
• Serve as the research administration functional lead alongside project managers and technical colleagues.
• Develop deep knowledge of Kuali Research capabilities.
• Lead functional workshops, workflow mapping, configuration decisions, data validation, and user acceptance testing.
• Partner with project managers on work plans, milestones, risks, and customer readiness.
• Analyze complex research administration processes.
• Recommend practical solutions to research workflow, configuration, data, and adoption challenges.
• Share research administration knowledge and implementation best practices with colleagues.
• Support multiple institutional research implementation or migration engagements.
• Help build reusable research implementation resources.

Qualifications

• Hands-on experience in university research administration, sponsored programs, or implementation of research administration systems.
• A bachelor’s degree or equivalent combination of education, training, and experience.
• The ability to establish credibility with stakeholders at various levels.
• A desire and willingness to learn new tools, techniques, concepts, and methodologies.
• Excellent interpersonal skills; highly invested in developing strong relationships.
• Experience in supporting multiple projects concurrently.
• Proactive and sensitive to customer needs.
• Strong communication skills, both spoken and written.
• Comfortable presenting information to various levels of stakeholders.
• Flexibility and the willingness to adapt to meet the needs of the team and customer.

Requirements

• Experience with Kuali Research or other research administration platforms.
• Direct experience in a university Office of Sponsored Programs, Office of Research, or research compliance function.
• Experience leading research system implementations, migrations, or user training.

Benefits

• The opportunity to work together with smart, passionate people.
• Flexible remote work with no expectation of returning to an office setting.
• A truly exceptional benefits package, including 100% company-paid medical and dental insurance.
• 100% 401(k) matching up to 4%.
• Paid maternity/parental leave.
• Flexible PTO — no accrual limits.
• Encouragement and support for ongoing learning and skill development.
• Recognition platform to celebrate contributions with meaningful incentives.
• Company retreats to connect, recharge, and collaborate.