[Hiring] Senior IAM Business Analyst @Hitachi

Role Description

We are the Identity and Access Management team, part of Cybersecurity at Hitachi Vantara, and we are passionate advocates of cybersecurity! We maintain key tools, processes, and capabilities across our corporate environment that ensure the proper identity and access management of our employees, vendors, customers, partners, applications, and non-human identities.

As an experienced Senior IAM Business Analyst , you will join our Identity and Access Management team and serve as a key connection between our business and technology stakeholders and our IAM architects, engineers, developers, and operational teams.

In this role, you will be responsible for understanding complex business needs and translating them into clear, actionable IAM requirements. You will help drive work from initial intake and requirements definition through solution development, testing, implementation, and business acceptance.

Your tasks will also include:

• Partnering with business, IT, Cybersecurity, and application teams to understand identity and access needs and translate them into clear business and functional requirements.
• Leading requirements gathering for IAM initiatives, including defining use cases, workflows, acceptance criteria, dependencies, risks, and expected outcomes.
• Reviewing and triaging incoming IAM requests to determine business need, scope, impact, priority, and the appropriate path for delivery.
• Working closely with IAM architects and subject-matter experts to validate technical feasibility, security considerations, standards, and solution direction.
• Coordinating work across architecture, engineering, development, testing, operations, and business stakeholders throughout the delivery lifecycle.
• Managing and tracking IAM demand through ServiceNow and Jira, including priorities, dependencies, decisions, risks, and blockers.
• Challenging ambiguous requirements and helping stakeholders distinguish the underlying business need from a predetermined technical solution.
• Coordinating business acceptance, stakeholder readiness, communications, and change-management activities for IAM initiatives.
• Developing and improving IAM processes, workflows, documentation, intake, prioritization, and delivery practices.
• Building strong relationships across Cybersecurity, IT, and the business while providing guidance and mentorship to less-experienced analysts.

Qualifications

• Significant experience as a Business Analyst, Senior Business Analyst, Systems Analyst, Technology Analyst, or similar role working between business stakeholders and technical delivery teams.
• Experience within Identity and Access Management, Cybersecurity, or another complex enterprise technology or security environment.
• Strong knowledge of IAM concepts including authentication, authorization, SSO, MFA, identity lifecycle management, access governance, privileged access, roles, permissions, and entitlement management.
• Familiarity with enterprise IAM technologies such as Okta, Auth0, Active Directory, identity governance, and privileged access management platforms.
• Strong experience translating complex business needs into functional requirements, workflows, use cases, acceptance criteria, and actionable technical work.
• Experience with enterprise service-management and work-management platforms such as ServiceNow and Jira.
• Strong analytical and problem-solving abilities with the confidence to question assumptions, identify gaps, and constructively challenge poorly defined requirements.
• Ability to independently coordinate complex work across technical teams and business stakeholders while managing competing priorities, dependencies, risks, and expectations.
• Excellent written and oral communication skills in English, with the ability to communicate complex IAM and cybersecurity concepts effectively to both technical and non-technical audiences.

Benefits

• Industry-leading benefits packages.
• Flexible arrangements that work for you (role and location dependent).
• Support and services that look after your holistic health and wellbeing.
• A collaborative workplace where diversity of thought is welcomed.