[Hiring] Senior Director, Learn Business Leader @Amplity Health

Role Description

The Sr. Director, Learn Business Leader will lead Amplity Learn as a client-facing, revenue-generating business within Amplity’s broader medical and commercial platform. This is not an internal corporate learning leadership role. This leader will be accountable for:

• Driving the Learn business strategy forward
• Translating priorities into execution plans
• Delivering revenue growth and margin expansion
• Strengthening client delivery
• Building the organizational capability required to scale a differentiated life sciences learning solutions business

The successful candidate will bring a blend of:

• Learning solutions expertise
• Life sciences industry knowledge
• Digital learning fluency
• AI-enabled solution orientation
• Operational discipline
• Client-facing credibility

They will be responsible for:

• Executing against business priorities
• Modernizing and operationalizing the offering portfolio
• Partnering with sales to win and deliver new work
• Deploying technology-enabled solutions
• Ensuring high-quality implementation
• Delivering measurable outcomes for pharmaceutical, biotech, and life sciences clients

Qualifications

• 10+ years of progressive leadership experience in learning solutions, medical affairs training, commercial training, digital learning, AI-enabled learning products, life sciences consulting, or a related field
• Demonstrated experience owning or significantly influencing revenue, margin, operational performance, budgets, forecasting, and business planning
• Strong understanding of pharmaceutical, biotechnology, medical affairs, commercial, and/or life sciences operating environments
• Proven track record developing, selling, scaling, or delivering client-facing learning, training, coaching, consulting, or capability-building solutions
• Demonstrated fluency in digital learning ecosystems, AI-enabled learning tools, learning management platforms, learner analytics, content authoring tools, virtual coaching, simulations, and scalable technology-enabled delivery models
• Experience partnering with sales or business development teams to support proposal development, client presentations, and account expansion
• Ability to balance business oversight with being a hands-on driver who can turn priorities into results in a growing business
• Strong leadership presence, client-facing communication skills, financial acumen, and ability to influence senior stakeholders
• Experience leading distributed teams, managing contractors or external facilitators, and scaling delivery models preferred
• Bachelor’s degree required; advanced degree in business, life sciences, education, organizational development, or a related field preferred

Requirements

• Drive execution of the Learn business plan, including revenue targets and margin expectations
• Translate enterprise and Learn priorities into clear execution plans, operating milestones, resource plans, and measurable business outcomes
• Drive profitable growth by expanding existing client relationships, supporting new-logo acquisition, increasing cross-sell opportunities, and improving average opportunity size
• Partner with finance and executive leadership to manage forecasting, budget discipline, staffing models, pricing, utilization, and investment decisions
• Use data, pipeline insights, client feedback, and market intelligence to adjust execution priorities, improve delivery focus, and strengthen business performance
• Work closely with business development and client partnership colleagues to qualify opportunities, develop proposals, and position Amplity Learn as a differentiated partner
• Serve as a senior client-facing thought partner in strategic pursuits, solution design sessions, and high-value account expansion opportunities
• Develop clear value propositions, case studies, packaged offerings, and sales enablement tools that allow the business development team to sell Learn solutions with greater consistency and speed
• Identify opportunities to integrate Learn with Amplity’s medical, commercial, market access, communications, and intel capabilities to deliver broader client value
• Build and maintain strong relationships with key clients and industry stakeholders
• Operationalize and refine Learn’s core product portfolio, increasing focus on scalable, digital solutions, AI-enabled learning products, microlearning, and repeatable delivery models
• Implement market-relevant, repeatable, and differentiated offerings that move beyond traditional classroom or facilitator-led training and create scalable digital revenue streams
• Bring innovation into learning design and delivery by piloting, implementing, and scaling approaches such as AI-powered role play, virtual coaching, and technology-enabled reinforcement
• Evaluate, select, partner with, or build digital platforms and tools that enhance client delivery, improve learner engagement, accelerate content development, and create measurable performance outcomes
• Apply a practical point of view on generative AI, learning technology, compliance considerations, and emerging technologies to improve delivery quality, speed, scalability, and client outcomes
• Establish methods to measure learning effectiveness, client outcomes, and program ROI
• Ensure consistent, high-quality delivery across all Learn programs, from solution design and project launch through implementation, facilitation, measurement, and client follow-up
• Strengthen operating rhythms, role clarity, delivery standards, project governance, and handoff protocols across the Learn team and cross-functional partners
• Balance client delivery demands with capacity planning, profitability expectations, resource utilization, contractor management, and quality standards
• Identify and remove operational bottlenecks that limit scalability, speed, or margin performance
• Create a disciplined approach to client success, including clear expectations, regular communication, issue resolution, scope management, and post-program evaluation
• Lead and develop a high-performing team with clear accountability across solution execution, digital learning design, AI-enabled product delivery, facilitation, learning technology, project management, client delivery, and operations
• Develop subject matter expertise depth across medical, commercial, leadership, digital learning, AI-enabled coaching, analytics, technology-enabled delivery, and client delivery capabilities
• Create a culture of commercial orientation, client service, operational ownership, innovation, accountability, and collaboration
• Partner across Amplity to ensure the Learn team can support integrated opportunities and contribute to the broader One Amplity strategy
• Make thoughtful decisions about organizational structure, staffing, contractor utilization, team development, and succession planning

Benefits

• Competitive salary and performance-based bonuses
• Comprehensive health and wellness benefits
• Opportunities for professional development and growth
• Flexible work arrangements
• Supportive and inclusive company culture