[Hiring] Senior Director, Clinical Operations @GONDOLABIO SERVICECO INC

Role Description

Senior Director, Clinical Operations

Palo Alto, CA or Remote

You are an execution-minded clinical operations leader who thrives in a fast-paced, collaborative environment—and you're at your best when the path isn't fully defined. You bring a strong track record of leading global clinical trials, Phase 1-4, and you know how to move quickly without compromising quality. You take ownership of outcomes, not just tasks. You're a self-starter who can independently identify what needs to happen, build an actionable plan, and drive delivery through internal teams and external partners. You communicate crisply, escalate early with solutions, and stay calm and effective when timelines are tight or priorities shift. You enjoy building teams, processes, and playbooks—and you're excited to bring senior-level operational leadership to a company that moves quickly and thinks strategically. Candidates must have direct experience managing clinical operations in ex-US markets such as Canada and the UK.

Essential Skills and Function

• Lead and deliver global Phase 1-4 clinical trials.
• Experience in early development (FIH/SAD/MAD and other early-phase designs as applicable).
• Take ownership of end-to-end operational strategy and execution for developmental programs, balancing speed, cost, and risk across multiple studies and geographies.
• Develop and maintain integrated study plans, including participating in the design, implementation, and review of clinical protocols and study reports for scientific and operational accuracy, timelines, budgets, and risk mitigation strategies; ensure milestones are met with quality and attention to detail.
• Select CROs, clinical pharmacology units, and key vendors; build governance and oversight models that drive accountability, performance, and predictable delivery.
• Identify, qualify, manage, and maintain relations with clinical trial sites, including collaborating with Principal Investigators and study coordinators.
• Seek input on development of robust study protocols, site selections, and patient recruitment programs that deliver enrollment targets.
• Close engagement with study sites is essential to ensure timely and high-quality execution of clinical studies.
• Partner closely with cross-functional stakeholders (Clinical Development, Safety, Regulatory, Biometrics, Clinical Supply, CMC, Translational) to align on operational feasibility and execution plans.
• Drive study start-up and conduct excellence (country/site feasibility, start-up strategy, vendor management, enrollment execution, data quality, TMF/inspection readiness, closeout, and timely study execution).
• Deliver high-quality clinical study data; collaborate to present clinical study results to the cross-functional team and to the company and external stakeholders.
• Proactively navigate ambiguous situations: identify the real problem, propose options, make decisions, and unblock teams to deliver outcomes.
• Establish and continuously improve fit-for-purpose clinical operations processes, templates, and metrics as the organization scales.
• Contribute to pipeline growth activities as needed (operational diligence for new opportunities; integration planning for new programs/vendors).
• Acquire and sustain advanced knowledge of the therapeutic area and product and clinical trial setting.
• Ability to understand, interpret, and communicate clinical information including literature reviews, competitive intelligence, and changing treatment paradigms to support a robust clinical development strategy.
• Take overall responsibility for role training for the team and work with Quality Assurance to develop, maintain, and document appropriate training for compliance with GxP standards.
• Lead or assist in writing, reviewing, and/or approving clinical project deliverables such as scope definition documents, investigational product labeling/kitting, Pharmacy Manuals, informed consent, IRB/EC and HA submissions/approvals, clinicaltrials.gov postings, site activations, monitoring plan and tools, CRFs, DMP, edit checks, safety plan, Safety Evaluation Team and DMC charter, close-out plans, inspection readiness plans, and CSRs.

Qualifications

• BA/BS or equivalent in a scientific or health-related discipline; advanced degree preferred.
• 12+ years of clinical operations/clinical management experience with increasing scope and responsibility; senior leadership experience managing programs and/or teams.
• Operations experience in Neurology or rare disease preferred.
• Demonstrated success leading international trials and complex vendor ecosystems (CRO oversight, governance, budgets, timelines, and performance management).
• Direct, hands-on experience running Phase 1-4 trials, healthy volunteer studies, SAD/MAD/PoC in US/ex-US.
• Strong knowledge of ICH-GCP and global clinical operations best practices; strong quality mindset and inspection readiness experience.
• Proven ability to lead through influence, align diverse stakeholders, and drive execution in a lean environment.
• Track record of operating effectively with high ambiguity—setting direction, making decisions, and taking accountability for delivery.
• Strong organizational skills and the ability to prioritize and multi-task with exceptional verbal and written communication skills.
• Possess strategic thinking and proactive identification of issues, excellent judgment, and problem-solving skills.
• Ability to operate and cooperate at all levels within a project, from oversight to hands-on management of day-to-day activities.
• Willingness to travel as necessary, consistent with project needs.

Benefits

• Patient Days, where we hear directly from individuals living with the conditions we are seeking to impact throughout the year and learn how we can improve our efforts.
• A culture inspired by our values: put patients first, think independently, be radically transparent, every minute counts, and let the science speak.
• An unyielding commitment to always putting patients first.
• A decentralized model that enables our program teams to focus on advancing science and helping patients.
• A place where you own the vision—both for your program and your own career path.
• A collaborative, fast-paced, data-driven environment where we inspire ourselves and each other to always perform at the top of our game.
• Access to learning and development resources to help you get in the best professional shape of your life.
• Robust and market-competitive compensation & benefits package (Base, Performance Bonus, Equity, health, welfare & retirement programs).
• Flexible PTO.
• Rapid career advancement for strong performers.
• Potential ability to work on multiple BridgeBio Pharma programs across multiple therapeutic areas over time.
• Partnerships with leading institutions.
• Commitment to Diversity, Equity & Inclusion.
• The base pay range for this position is $244,000 to $295,000 per year. The actual compensation offered will be determined based on a number of job-related factors, including experience, skills, qualifications, and location. A bonus plan and equity will also be offered.