[Hiring] Senior Director Analyst, Supply Chain Research Warehouse Systems and Technologies @Gartner

Role Description

Provide actionable advice to business and technology clients on the best options to prepare a business case, identify potential vendors, evaluate, select, and implement warehouse and fulfillment systems, solutions, and technologies to solve their mission critical priorities.

• Research and write about the changing vendor marketplace for warehouse and fulfillment systems and automation and robotic solutions, and emerging warehouse AI (embedded AI, Agentic AI, and Generative AI), systems architecture, and business models.
• Proficiency in developing visual aids through graphics and converting written content to presentation materials is an important attribute for this role.
• Advise our business and technology clients on selection of specialty consultants and systems integrators.
• Contribute to Gartner-wide research and ideation on the evolution of current and emerging logistics systems and related technologies, including creation of Magic Quadrants and Market Guides.
• Prepare and deliver high-value presentations and other materials at Gartner, industry and professional association conferences, and client briefings.
• Support sales as a part of the Gartner Supply Chain sales cycle.
• Conduct on-site or virtual advisory sessions with clients such as facilitated strategy development, virtual workshops, or moderate forums.
• Provide high quality and timely review of peer’s research and support team members.
• Lead or participate in research community meetings to discuss research issues and collaborate effectively with peers to develop thought-leading or trending research and advice.

Qualifications

• Located in North America (Eastern or Central Time zones preferred); this position is home office based – Remote Worker.
• Good understanding of end-to-end supply chain concepts incorporating plan, source, make, deliver, and service with specific senior-level understanding of logistics operations and technology.
• A minimum of 7 or more years of experience in systems and solutions required to automate and optimize warehousing and distribution operations.
• Extensively familiar with WMS systems and their implementation; first-hand knowledge of multiple vendor’s WMS solutions is highly desirable.
• Experience with variations of warehouse automation, WCS/WES, and warehouse robotics is sought for this role.
• Experience with variations of artificial intelligence within warehouse applications (Agentic AI, Embedded AI, or Gen AI) is highly desirable.
• Experience with other warehousing systems such as workforce management (WFM-Labor), ecommerce fulfillment, distributed order management (DOM), yard management (YMS), dock door scheduling, supply chain visibility, and systems integration is also highly desirable.
• Strong writing and presentation skills.
• Articulate and succinct communication skills; able to interact at all levels of an organization on logistics technology, supply chain, and business issues.
• Strategic and critical thinker; demonstrates analytical skills, applying conceptual models, recognizing patterns, and drawing and defending conclusions.
• Curiosity for new ideas and best practices in emerging digital supply chain and logistics technology.
• Efficient multitasker; self-motivated work ethic, but also collaborative within a geographically diverse team environment.
• Strong project planning and management skills and ability to collaborate with a research team.
• Domestic and international travel may be required – approximately 10-20% could be required.
• Bachelor’s degree or higher in information systems, supply chain/logistics, or computer science is preferred or sufficient work-related experience.

Requirements

• Experienced in development or product management of applicable software vendor or consulting role at a large or boutique consulting firm with emphasis on warehouse (WMS) implementations.
• Organized; skilled at multitasking, prioritizing, and working under tight deadlines and high volume.
• Confident; able to make sound decisions on projects with minimum supervision.
• Technologist/Analytically savvy; strong critical thinking and analytical capabilities, detail-oriented, intellectually curious.
• Collaborative; experienced providing service and collaborating with global colleagues.

Benefits

• World-class benefits and highly competitive compensation.
• Disproportionate rewards for top performers.
• Flexibility and support in a hybrid work environment.
• Generous PTO and a 401k match up to $7,200 per year.
• Opportunity to purchase company stock at a discount.