[Hiring] Senior Cyber Intelligence & Operation Engineer @SOCRadar

Role Description

Senior Cyber Intelligence and Operations Engineer specializing in threat intelligence enablement, delivering end-to-end technical solutions that help customers achieve accurate, noise-free security monitoring while maximizing platform adoption and retention through automation, custom tooling, and proactive intelligence services.

Core Service Areas

• Technical Onboarding & Configuration
  • Audit and fine-tune customer digital footprints for comprehensive threat surface coverage
  • Configure and optimize alert rules, detection logic, and DRP (Digital Risk Protection) settings
  • Design custom monitoring parameters tailored to customer risk profiles and industry requirements
  • Advise customers on security best practices and platform optimization strategies
  • Ensure accurate, noise-free monitoring from day one through meticulous configuration management
  • Develop and deliver technical onboarding documentation and configuration guides
• Professional Services & Intelligence Delivery
  • Enhanced Alert Synthesis: Aggregate, correlate, and contextualize security alerts across multiple sources
  • Managed Intelligence Services: Provide continuous threat monitoring and analysis as an extension of customer SOC teams
  • Deep-Dive Analyses: Conduct comprehensive investigations into complex threats, incidents, and adversary campaigns
  • Digital Footprint Enrichment: Expand and refine monitored assets through reconnaissance and discovery techniques
  • VIP Analysis: Deliver executive protection intelligence and targeted threat assessments for high-value individuals
  • Adaptive Threat Reports: Generate customized intelligence products that evolve with changing threat landscapes and customer needs
• Customer Retention & Success
  • Track and analyze platform adoption metrics, user engagement patterns, and feature utilization rates
  • Monitor customer satisfaction indicators and alarm quality metrics to identify risks proactively
  • Surface potential churn risks early through data-driven analysis of usage and satisfaction trends
  • Drive continuous engagement through proactive outreach, optimization recommendations, and value demonstrations
  • Strengthen customer defenses before issues impact renewal through preventive tuning and enhancement
  • Develop retention strategies based on customer behavior analytics and feedback loops
• AI and Automation Tasks
  • Scripting & Development
    • Develop custom scripts in Python, PowerShell, Bash, and other languages to automate security workflows
    • Create data parsing, transformation, and enrichment tools for threat intelligence processing
    • Build integrations between security platforms, SIEM systems, and third-party tools
    • Design API wrappers and connectors for seamless data exchange and automation
  • AI Agent Creation
    • Design and implement AI-powered agents for automated threat analysis and triage
    • Develop machine learning models for alert prioritization and anomaly detection
    • Create intelligent chatbots and virtual analysts to enhance customer self-service capabilities
    • Build LLM-based tools for natural language processing of security data and report generation
  • Automation Systems Development
    • Architect end-to-end automation processes for security operations workflows
    • Design SOAR (Security Orchestration, Automation and Response) playbooks and integrations
    • Develop automated reporting, notification, and escalation systems
    • Create self-healing mechanisms and adaptive response systems
    • Build continuous monitoring and optimization automation for customer environments

Key Deliverables

• Fully optimized customer environments with minimal false positives and comprehensive coverage
• Custom-developed scripts, tools, and automation solutions tailored to customer requirements
• AI-powered agents and intelligent systems that enhance operational efficiency
• Regular threat intelligence reports and strategic security recommendations
• Proactive customer engagement strategies that drive retention and platform value
• Documented best practices, configuration standards, and technical guides