[Hiring] Senior Corrections Domain SME / OMS Functional Consultant @Serigor

Role Description

The Client is seeking an experienced Corrections Domain Subject Matter Expert (SME) to support the development of modern Offender Management System (OMS) solutions and public-sector corrections modernization initiatives. The ideal candidate will combine deep knowledge of correctional agency operations with practical experience in OMS/JMS implementations, business process modernization, functional requirements, and stakeholder engagement. This role will initially support internal solution development, prototype validation, and market-facing solutioning activities, with the potential to expand into client engagements and long-term program delivery.

Key Responsibilities

• Provide subject matter expertise in offender intake, classification, custody management, housing assignments, transfers, sentence administration, release, and reentry.
• Explain operational workflows, business rules, compliance requirements, and agency-specific variations.
• Identify common challenges associated with legacy correctional information systems.
• Develop process maps, user stories, use cases, acceptance criteria, and functional specifications.
• Review application workflows and identify gaps against real-world correctional operations.
• Advise on configurable functionality, data structures, reporting, and integration requirements.
• Support discovery and assessment of existing correctional systems.
• Assist with legacy-to-modern functional mapping, business rule validation, data migration requirements, and operational continuity.
• Participate in agency discovery meetings, solution demonstrations, and technical discussions.
• Support RFI/RFP responses with corrections-specific requirements, implementation approaches, and functional solution narratives.

Qualifications

• 8+ years of relevant experience in corrections operations, corrections technology, or public-sector justice system modernization.
• Direct experience with at least one enterprise OMS/JMS implementation, replacement, or major enhancement.
• Strong understanding of offender lifecycle processes and correctional agency workflows.
• Experience translating operational requirements into software specifications.
• Ability to work with business stakeholders, developers, architects, and project managers.
• Strong written and verbal communication skills.

Preferred Qualifications

• Prior experience working directly with a U.S. state Department of Corrections.
• Experience with established corrections platforms.
• Knowledge of sentence calculation, inmate financial management, community supervision, and reentry systems.
• Experience supporting government procurements, vendor evaluations, and RFP responses.
• Experience with security, privacy, auditability, and operational controls in corrections environments.