[Hiring] Senior Cloud Resident Consultant @CrowdStrike

Role Description

CrowdStrike Services is seeking a Senior Cloud Resident Consultant responsible for the planning, deployment, and operational support of the CrowdStrike Falcon Cloud Security platform and related applications. The Senior Cloud Resident Consultant role requires a wide range of technical skills including knowledge of cloud security best practices, configuration management, CI/CD pipelines, containerization, scripting, and infrastructure as code.

The Senior Cloud Resident Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization, and follow-on support for the CrowdStrike cloud modules & applications including:

• Cloud Workload Protection (CWP)
• Cloud Security Posture Management (CSPM)
• Application Security Posture Management (ASPM)
• Cloud Detection and Response (CDR)

What You'll Do

• Customer Partnership & Strategy
  • Serve as the primary technical advisor for assigned strategic customer accounts
  • Develop and maintain trusted advisor relationships with customer security teams and leadership
  • Understand customer security operations workflows, use cases, and business objectives
  • Mentor customer teams on cloud security best practices and threat hunting techniques
  • Facilitate working relationship between product, engineering, and other cross-functional teams
• Technical Implementation & Optimization
  • Provide technical expertise related to implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon Cloud Security platform and associated applications/modules
  • Support modification of scripts to deploy Falcon Cloud Security solutions with Bash, PowerShell, CloudFormation and Terraform
  • Troubleshoot customer deployment issues across small to large enterprises
  • Utilize and engineer native and 3rd party software deployment technologies
  • Develop scripts and processes around Falcon sensor deployment
  • Plan and report software deployment status
  • Leverage CrowdStrike applications to support customers in vulnerability and asset management
  • Assist customers with the integration of CrowdStrike into existing tools

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity or a related field, and/or equivalent military or work experience
• 5+ years of experience performing IT deployments or in an end user/customer environment
• Cloud platform expertise and certifications for AWS, Azure, or GCP
• Extensive knowledge of at least one public cloud
• Extensive knowledge of cloud and container deployment technologies
• Strong knowledge of CSPM
• Expertise in Linux administration and usage of CLI
• Extensive experience scripting with Python
• Proficiency in Windows, Mac, and Linux platforms
• Broad experience in overall cloud, computer, and network systems security
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes

Requirements

• Comprehensive customer facing consulting experience
• Exceptional communication skills with ability to explain technical concepts to varied audiences
• Strong presentation and training delivery capabilities
• Self-motivated with excellent time management and prioritization skills
• Customer-focused mindset with commitment to driving customer success
• Ability to work independently in a remote/embedded environment
• Strong problem-solving and analytical thinking abilities
• Proactive and thorough ability to manage work and prioritize customer projects
• Excellent time management with the ability to lead multiple customer engagements
• High level of motivation; self-starter; results driven
• Ability to travel up to 20% of the time

Bonus Points

• Cloud Platforms: AWS, Azure, GCP, OCI
• Container: EKS, AKS, GKE, ECS, OpenShift, Docker
• Registry: ECR, GCR, ACR, JFROG Artifactory, Docker Hub, Red Hat OpenShift
• Operating Systems: Windows, Linux, Mac
• Scripting: PowerShell, Bash, Batch
• Deployment: Terraform, CloudFormation, Helm
• Development: GitHub, Bitbucket, Jenkins, Artifactory, including knowledge of code and repository management best practices
• Cloud Platform and DevOps certifications a plus

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe