[Hiring] Senior Clinic Launch Associate @Rula

Role Description

Rula is seeking a Sr. Clinic Launch Associate to help open and operate physical clinics where therapists can meet patients in person. As part of our In-Person Therapy team, you will spend most of your time in the field preparing new spaces, supporting therapists, coordinating vendors, and resolving day-to-day operational issues. You will work with a collaborative team that values practical problem-solving, clear communication, and learning from each new launch. This is an opportunity to shape how Rula’s clinics operate and build repeatable processes that support expansion across the country.

Qualifications

• 3+ years of professional experience in multi-site operations, clinic operations, facilities, hospitality, retail, events, or another role supporting physical locations
• Strong verbal and written communication abilities are essential
• Proficient in Google Sheets and basic data visualization skills
• Ability and willingness to learn new software platforms quickly (e.g. our Ops App, Hex dashboard, etc)
• Willingness and ability to travel to other U.S. markets and remain on location for several weeks or months during clinic launches, ideally West-Coast based
• Proven ability to quickly identify and independently resolve physical and administrative roadblocks (e.g., lockbox access, lost keycards, office supplies, room bookings)

Requirements

• 1+ years of experience managing physical spaces (e.g., offices, clinics, events, hotels, coworking)
• 1+ years experience at a high-growth start-up
• Strong analytical skills with an eagerness to dig deep into office performance data

Benefits

• 100% remote work environment
• Working hours to support a healthy work-life balance
• Attractive pay and benefits with full transparency of pay ranges
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access
• Generous time-off policies, including 2 company-wide shutdown weeks each year for self-care
• Paid parental leave available for all parents
• Employee Assistance Program (EAP) supporting mental and physical health
• Quarterly department stipend for fun team-building activities or in-person gatherings
• Community and employee resource groups fostering a sense of community and belonging
• Home office stipend: New hire home office stipend & $50 monthly stipend for internet or cell phone expenses
• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

Company Description

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.