[Hiring] Associate Director, Clinical Market Development & Professional Relations @Straumann

Role Description

The Associate Director, Clinical Market Development & Professional Relations reports to the Sr Director of NAM Medical Education and is responsible for advancing North America’s clinical market development strategy through:

• KOL development
• Speaker development
• Professional relations
• Clinical marketing
• Field Sales activation

This role serves as a key bridge between Field Sales, Medical Education, Product Marketing, and Clinical Affairs, translating clinical expertise, professional relationships, market insights, and customer needs into strategies and programs that drive customer engagement, solution adoption, market development, and business growth.

The Associate Director will build and activate a strong network of KOLs, speakers, clinicians, and professional partners, ensuring the organization has the right experts in the right markets supporting:

• Priority solutions
• Product launches
• Education initiatives
• Commercial opportunities

Strong partnership with Field Sales is essential. The role will maintain close connectivity with the field to:

• Identify market needs
• Develop clinical advocates
• Support customer engagement
• Strategically deploy clinical experts and programs

This role can be remote, however, will include up to 50% travel, including travel to Andover, MA.

Qualifications

• Bachelor's degree in Business, Marketing, Life Sciences, Healthcare, Dentistry, or related field OR equivalent experience
• Minimum 7–10 years of progressive experience within dental, medical device, healthcare, life sciences, or a related commercial environment
• Minimum 3–5 years working directly with Field Sales, customers, or commercially focused field activities
• Demonstrated experience with KOLs, speakers, professional relations, clinical marketing, medical education, market development, or comparable external expert programs
• Proven ability to translate clinical or technical information into commercially relevant strategies and customer value propositions
• Demonstrated success supporting customer engagement, solution adoption, market development, or business growth
• Strong cross-functional experience partnering with Sales, Marketing, Product Management, Medical Education, and/or Clinical Affairs
• Experience developing KPIs and using data to measure effectiveness and optimize investments
• Strong leadership, communication, presentation, negotiation, and interpersonal skills
• Demonstrated executive presence and ability to build credibility with clinicians, Field Sales, and senior stakeholders
• Ability to manage multiple strategic priorities in a fast-paced, matrixed environment
• Proficiency in Microsoft Office Suite

Requirements

• Master's degree or MBA in Business, Marketing, Healthcare, Life Sciences, or related field (preferred)
• Strong knowledge of the dental implant, restorative, digital dentistry, biomaterials, and/or dental laboratory markets (preferred)
• Previous dental implant, medical device, or related healthcare industry experience (preferred)
• Established experience working with KOLs, speakers, clinicians, advisory boards, and professional organizations (preferred)
• Experience developing and activating KOL and speaker strategies to support market development and commercial priorities (preferred)
• Experience supporting major product launches through KOL, speaker, professional relations, and clinical marketing activation (preferred)
• Strong Field Sales orientation with demonstrated understanding of customer and sales team needs (preferred)
• Experience developing sales enablement tools, training, dashboards, KPIs, and ROI reporting (preferred)
• Experience identifying and developing emerging KOLs, speakers, and digital clinical influencers (preferred)
• Experience collaborating with Global teams in a matrixed organization (preferred)

Benefits

• Very Competitive total compensation plans (some positions include discretionary bonus, or Performance Share Units)
• A 401(K) plan to help you plan for your future with an employer match
• Great health, dental and vision insurance packages to fit your needs to ensure you’re happy and healthy. Straumann contributes a healthy portion towards employees’ premium
• Generous PTO allowance - plenty of time to recharge those batteries!