[Hiring] Senior Business Systems Engineer @Grainger Businesses

Role Description

The Warehouse Management Systems (WMS) team supports the technology that powers Grainger’s distribution centers and branch network for North America. We ensure the right products move efficiently through our supply chain to meet customer needs.

• Build and support systems that drive inventory movement, order fulfillment, warehouse automation, and network efficiency.
• Work closely with operations to deliver scalable, resilient solutions that enable growth and continuous improvement.
• Support a variety of systems and software: SAP EWM 7.0, S/4 Hana for EWM, SAP WM, SAP GTS, Manhattan, Kafka, Connectship, Logistiview, Dematic, and others.
• Focus heavily on integration, defining and solving for business requirements, code development and configuration.
• Emphasize documentation governance.
• Bring a strong understanding of supply chain and warehouse management processes and technical integration between SAP and other applications.
• Appreciate documentation with a focus on scalable and maintainable solutions to support and evolve critical supply chain platforms.

Qualifications

• Bachelor’s degree; Master’s degree in Business or Information Systems is a plus.
• Minimum 5 years of SAP experience with increasing responsibility in analysis, configuration, and testing.
• Proficiency in 1–2 SAP modules; hands-on experience designing and implementing integrated SAP solutions. Prefer SAP GTS, WM, Stockroom Management and/or EWM.
• Strong analytical thinking, root cause analysis, stakeholder communication, backlog refinement, E2E process mapping.
• Certifications: SAP module training (e.g., SAP SD, MM, S/4HANA); Agile Product Ownership or Scrum Master certifications are a plus.
• Experience with Generative AI and knowledge of Machine Learning concepts.

Requirements

• Independently configure system solutions for defined business requirements within an application.
• Collaborate with product owners and business users to refine user stories.
• Create, execute, and validate test cases across configuration and functional changes.
• Document functional specifications and user procedures.
• Troubleshoot common issues related to configuration, master data, and user errors.
• Maintain security, compliance, and audit standards.
• Contribute to process improvement efforts by identifying inefficiencies in the current config and process flow.
• Track and improve metrics for system effectiveness and delivery processes.
• Participate in release planning and ensure timely delivery of stories.
• Provide functional configuration and testing expertise in core business systems.
• Lead solution design and cross-functional configuration work.
• Act as subject matter expert (SME) for specific functional areas or business processes.
• Coordinate with developers, testers, and interface partners to deliver complete solutions.
• Support test planning and execution, including defect triage and test coverage assurance.
• Contribute to standardization of configuration and documentation practices.
• Assist with evaluation of emerging technologies, tools, or processes and advocate for adoption when valuable.
• Mentor peers and junior level talent.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment.
• 6 free sessions each year with a licensed therapist to support emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing, and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.