[Hiring] Senior Business Systems Analyst @Highmark Health

Role Description

This job supports one or more analytical aspects of the application product life cycle, including capability enablement with cross-team dependencies within a product scope. Uses significant judgement and discretion to collaborate with customers on complex issues in order to understand capability needs, gather project specifications, create business cases and cost sheet analysis, translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation, and resolution of risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Uses functional and organizational knowledge to mentor Associate and Intermediate Business Systems Analysts. Leads project teams or actively participates as subject matter expert (SME) on moderately complex projects (which are cross-functional, with potential regulatory risk exposure, customer service & financial impacts). Acts as face to the customer. Resolves very complex issues (may involve multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts as a SME on how moderately complex new enhancements/applications are developed using advanced level of understanding of end-to-end process and clear understanding of potential integration issues. Requires advanced level of understanding the end systems impact of changes across multiple/diverse systems (including regulatory risk exposure, customer service & financial impacts).

Qualifications

• Bachelor's Degree in Business Management, Information Technology, Information Systems, or related field

Requirements

• 5 - 7 years in IS/IT
• Experience administering Planview Portfolios including:
  • User, group, and role administration
  • Security model configuration
  • Access provisioning and deprovisioning
  • Screen, menu, and navigation configuration
  • Object and attribute management
  • Lookup and reference table administration
  • Organizational structure management
  • Financial structure administration
  • Resource management configuration
  • Portfolio hierarchy management
• Experience configuring and supporting:
  • Lifecycle management
  • Scripted Dialogs
  • Conditional logic
  • Automated notifications
  • Approval workflows
  • Stage-gate processes
  • Demand management workflows
  • Project intake processes
  • Governance checkpoints
  • Automated field updates
• Strong understanding of:
  • Demand intake processes
  • Project governance
  • Portfolio management
  • Strategic planning
  • Resource capacity planning
  • Financial planning and budgeting
  • Capital and operational expenditure tracking
  • Benefit realization planning
  • Program management concepts
• Experience developing and maintaining:
  • Planview reports
  • Executive dashboards
  • Operational dashboards
  • Governance dashboards
  • Portfolio health reporting
  • Resource utilization reporting
  • Financial management reporting
  • Data quality reporting
• Experience supporting:
  • Data quality initiatives
  • Field rationalization efforts
  • Configuration governance
  • Reference data management
  • Taxonomy management
  • Audit reviews
  • Compliance reporting
• Experience with:
  • Planview Enterprise Architecture (EA)
  • Application inventories
  • Technology inventories
  • Business capabilities
  • Capability mapping
  • Architecture roadmaps
  • Investment planning
  • Application lifecycle management
• Experience with:
  • Planview AgilePlace
  • Board administration
  • Kanban configuration
  • Team workflows
  • Value stream management
  • Metrics and reporting
  • Work item configuration
• Experience with:
  • Planview ProjectPlace
  • Workspace administration
  • User provisioning
  • Collaboration features
  • Document management
  • Board configuration
  • Reporting
• Experience supporting integrations between Planview and:
  • Microsoft Entra ID (Azure AD)
  • Jira
  • ServiceNow
  • SAP
  • Workday
  • Power BI
  • Microsoft Teams
  • SharePoint
• Experience with:
  • Development environments
  • Test environments
  • Production environments
  • Configuration migrations
  • Release planning
  • Regression testing
  • SaaS release reviews
• Experience participating in or supporting:
  • Platform governance boards
  • Change Advisory Boards (CAB)
  • Enhancement intake processes
  • Prioritization reviews
  • Platform roadmaps
  • Standards reviews
  • Operational reviews

Benefits

• Pay Range Minimum: $79,300.00
• Pay Range Maximum: $127,100.00